We have configured the custom action with basic authentication, to send SMS using third-party tools, but when we use them in Journey, we get an HTTP error and Timed Out.
As the following image shows:
what could be the reason?
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@wen26, were any requests you made through custom action succeeded or all of them failed? Do you see requests reaching third-party SMS systems?
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Hello @wen26
Could you please share more details on the error codes? Also, does your endpoint require any kind of IP address whitelisting?
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Hi @wen26,
Were you able to resolve this query on your own or do you still need help here? Do let us know.
Thanks!
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