While trying to create a transactional campaign in adobe journey optimizer, I am getting the below error
"The referenced campaign audience type is not allowed for the provisioned channels".
I am using
Email as channel and Email as identity for campaign configuration.
PFB the screenshot
Could anyone suggest the solution or root cause of this issue?
Thanks in advance
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Hi @SatheeskannaK ,
Yes it is Email.
PFB screenshot for your reference.
I am able to use the same channel surface for email action in journeys. I am not facing any errors there and email is getting delivered successfully.
But for campaigns, I am getting this error.