Using dynamic subdomains in an email configuration

[Mikael_Strangnefjord]

Hi,

I would like to know how IP pools associate to dynamic subdomains.

My use case is to have one email configuration for several countries instead of having one email configuration for each. This is also a typical use case stated in Adobe docs: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/configure-email/su...

However, I would like to have different IP pools for each country as this is already setup in the sandbox. Below screenshot shows that resource URL, Mirror URL and Tracking URL will be populate based on the resolved dynamic subdomain. What though will happen with the IP pool?

According to the setting it seems that I have to choose one and same IP pool for the email configuration and thereby also the resolved dynamic subdomain. Is this correct?

Thanks!
/Mikael

[AJODev · Accepted solution]

Hello @Mikael_Strangnefjord ,

Yes, You can only assign one IP pool per email channel configuration even if you use dynamic subdomains within that configuration.

You need to create a separate email configuration for each country, each with its own subdomain and assigned IP pool.

This is the only way to ensure that different countries use different IP pools, as the IP pool is tied to the configuration, not the dynamic subdomain.

Thanks

AJODev

[Mikael_Strangnefjord]

Thanks for a very fast and clear answer.

/Mikael