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Join Adobe Journey Optimizer product experts for a live Ask Me Anything on October 15th at 8 AM PT about Expanding Your Mobile Reach with RCS & WhatsApp in AJO!
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  • 9/18/25
    Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

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    4

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  • 9/15/25
    Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

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    Discussions

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  • 8/27/25
    Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

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    Discussions

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  • 5/8/25
    Hi Team,We have a scenario where a message feedback status from email need to be utilized within the same journey. Attribute : _experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatusExample:Query:Is it possible to use feedback status (or any other message attribute)  directly in...

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    Questions

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    344

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  • 5/8/25
    Hi Team,The conditional rules using context variables works with event based journeys.https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/dynamic/create-conditions Question:Could we use context variables in Campaign Email Content for defining Conditional Rule?

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  • 5/7/25
    Description -Why is this feature important to you - to quickly and easily see what has been sent to our customers and to continuously check and monitor it How would you like the feature to work -similar to the email channel, I can store a seedlist in the channel configuration Current Behaviour - it ...

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    Ideas

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    Investigating

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    157

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  • 5/7/25
    Is there any real advanced formatting capability for designing content card? Something similar to what is available for the in-app message content. We really need the ability to apply our branding to the content instead of the default Adobe styles. Thanks.

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    Questions

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  • 5/6/25
    Hello Team,We are working on a requirement where SMS messages should only be sent to users who meet multiple real-time criteria for example qualifying for a high-value audience in AAM, having a verified phone number, and not having opted out in the last 10 days etc.Is there a way to combine AAM trai...

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    Questions

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    272

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  • 5/6/25
    Building reliable software at scale takes more than just traditional testing. In this blog, you’ll learn how Customer Use Case (CUC) Automation is helping us improve quality, catch issues early, and deliver new capabilities in Adobe Journey Optimizer faster and more confidently—so our customers can ...

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    Blogs

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    807

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    10

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  • 5/6/25
    We have a custom action that is targeting an event array. The event has multiple accounts within it.For the custom action is it possible to have it post the entire array instead on single objects. i.e. post all the info about account and post all of the info about account two at the same time.Whenev...

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    Questions

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    371

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  • 5/5/25
    Is it possible to perform a conditional within an HTML, using a field from an import entity, as in the example below?It is showing an error for me. {%#if profile._cogna.audienceEnrichment.CustomerAudienceUpload.2d643823-3861-4897-a603-03806d6d5651.qtd_disciplina = "1"%} This is the error: Invalid sy...

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    649

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  • 5/5/25
    Hello , I setup the codeBase channel and followed the documentation : https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/code-based-experience/get-started-code-based.The rule is firing , i can see all logs in Adobe experience debugger like request ,events but am not seeing a...

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    Questions

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    762

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  • 5/5/25
    Is this possible to have both on one sandbox?

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    Questions

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    472

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