Product Communities

We’re excited to celebrate Skye Hansen ( ​@skyehansen ) , who has been named the 2025 Community Member of the Year for the Adobe Workfront community!   Over the past year, Skye has consistently shown up as a trusted, generous, and highly effective community leader. Her commitment to helping others, paired with her thoughtful and reliable engagement, has made a meaningful difference for members navigating real‑world challenges.Skye’s contributions stand out not just for their volume, but for their quality and lasting value - she’s responsible for literally hundreds of thoughtful replies and accepted solutions. She actively contributes to the growth and strength of the Workfront community by sharing knowledge and shaping conversations, and as a 2025–2026 Champion, she sets a strong example of collaboration, leadership, and community‑first mindset.The Community Member of the Year recognition celebrates individuals who go above and beyond to support others, and Skye consistently shows up f

I am running a scenario that parses a date incoming from a csv. For some reason my result keeps returning blank. Is there something I am missing in my variable? Image of parsed .csv parseDate Variable Any help will be appreciated. Thank you!

Hello, Within CJA, We are not seeing any value assigned to Browser Name Field within CJA.This is happening even though i have set it up “Datastream” to collect the value for “Browser Name”. Other fields like Device Type, Operating System are showing up in CJA. Please suggest.

Looking for help. I am unable to receive Adobe digital event registration emails from demand@info.adobe.com. I previously unsubscribed from an Adobe marketing email sent from this email, and my address now appears to be globally suppressed in Marketo as I no longer receive confirmation emails with event details and link to join events like I used to. I do not have direct Marketo support entitlement, so I cannot open a support ticket. Can someone from the Adobe DX/Marketo team please remove my email address from: Global Unsubscribe Marketing Suspended Blacklisted Email Invalid As I am assuming this is preventing me from receiving event confirmations and webinar emails.Thank you.

When our instance was set up back at the start of 2023, we requested a custom de-dupe based on first name, last name, email address. All three fields have to match otherwise a new record is created. We have an API integration with our CRM. Any newly created or updated records are batched into a CSV which is sent via the API to be absorbed by Marketo. At around the start of February, I noticed that leads with the same email address, but different names were no longer matching for an update, instead, the names were being overwritten (in some cases actually creating duplicates).Does anyone have any idea what might have happened to cause this? It has to be at the Marketo end, as we are not doing any matching, the API is just sending up a CSV.I have a ticket open, but support have suggested the issue is with our CRM. This simply cannot be the case.

Hi Workfront Community :)  I am looking for any recommendations and tips on how you collaborate in Workfront with outside/external agencies. We currently have out agency users set up as external and I want to explore options to make our process more collaborative and have to rely less on email communication. Thank you!

Hi everyone,I’m working on evolving how we structure campaigns in Workfront, and I’d love to learn how other marketing and creative teams are handling this—especially when campaigns include multiple deliverables with different workflows and timelines.  Our Current SetupToday, we structure things like this:A requester submits a campaign request Our PM team converts that into an active project using a campaign project template Within that campaign project, we include a task directing the requester (usually a marketing lead) to: → Use the Requests section of the campaign project to submit individual deliverable requests (this is how we link everything) which are then converted into separate projects with unique production + review tasks.For example, an event campaign might include deliverable requests for:Save the Date Email  Save the Date Social Post-Event Email Post-Event Social Print Landing pageChallengeDeliverables don’t always start at the same time or get defined upfront Some can b

Hi Community! I am writing seeking for help to set up a web channel in AJO. Use case: We are a university trying to personalize a banner in a student’s logged-in area using AJO. The desired journey is expected to read an audience from RTCDP and display the selected banner. Banners are only available on a specific page path, which looks like this:http://www.domain.com/student/{{program_type}}/{{program_id}} All other platform services are displayed on pages with additional routes, such as:http://www.domain.com/student/{{program_type}}/{{program_id}}/serviceshttp://www.domain.com/student/{{program_type}}/{{program_id}}/paymentshttp://www.domain.com/student/{{program_type}}/{{program_id}}/academic_progress Note that banners should not be displayed on these platform service pages (i.e., URLs with additional path segments). Given this, is there a way to configure a banner using the Web Channel in AJO?I am wondering if we could achieve this directly using the available settings. Wildcard mat

Hi. I am having a problem with arrays in profile attributes and need guidance.I am performing a proof of concept of arrays on profile attributes applying mapping functions. I have an XDM Individual Profile schema that, among its fields, there is an array of strings. In the same way, I have a dataset based on that schema.I am using the Local File Upload source to upload CSV files. I have the following CSV files:test1.csvID_CLIENTE_CORE, ARRAY T0000000001, Hellotest2.csvID_CLIENTE_CORE, ARRAY T0000000001, FriendWhen it comes to mapping, I create a calculated field as follows:upsert_array_append(to_array(false, ARRAY)) Let me explain why I use these mapping functions:to_array(value): This function converts a string, for example 'Hello', into an array. This causes 'Hello' to become ['Hello']. [1]upsert_array_append(value): This function, in theory and following the Data Prep documentation, adds all elements of the full input array to the end of the array in Profile. This generates, in

Some of our authors reporting intermittent issue (like once a month per user behavior) while authoring pages in our internal prod author.Issue is that they are not able to save component dialogs in middle of authoring work even though they are able to login and navigate through pages. They get error failed to submit form. Upon clearing cache for all time and logging in again only is fixing this issue. Same time they are able to edit and save using other browser.upon checking HAR file we see that the csrf token request is giving 403 response (I think only post calls are not getting authenticated) and on further checking their login-token cookie is missing in the browser. This issue is not getting solved until they clear cache for all time and force login back.Is there any reason why the login-token OOTB cookie get dropped or not being set for a logged in session (even though the user is logged in and can navigate through pages and even can see component edit dialogs)?Below are some log

Purva Northern Lights is an upcoming residential township located near KIADB Aerospace Park on Bagalur Road in North Bangalore. Developed by Puravankara Limited, the project is planned to offer spacious homes, green landscapes, and modern lifestyle amenities. The location provides smooth connectivity to Kempegowda International Airport, Yelahanka, and Hebbal, making daily travel convenient for professionals and families. With the rapid development of North Bangalore and growing infrastructure around Bagalur, this township is gaining attention from homebuyers and investors. Purva Northern Lights combines comfortable living, peaceful surroundings, and long-term investment potential, making it a promising residential destination in the city.

Hi,In the pref center form in Marketo, there are 22 different client interests (like events, webinars, newsletters…..) which is in checkbox(boolean). Inorder to make it bidirectional, we tried the normal procedure which is creating 22 sfdc custom fields and mapping it with marketo for bidirectional flow)Is there any other way other than this approach (instead of creation 22 individual custom fields), kindly share your thoughts.Thanks!

Prestige Golden Grove is one of those places where life just feels a bit smoother. You’re not dealing with constant noise or crowded surroundings, which makes a big difference over time. There’s space to breathe, walk around, and simply relax after a long day. The homes and plots give you the freedom to set things up your way, without feeling boxed in. At the same time, you’re not far from schools, work, or daily needs. It’s a comfortable balance—quiet when you want it, connected when you need it, and always easy to come back to.

The Purva Northern Lights offers a prime location in KIADB Aerospace Park with excellent connectivity to Kempegowda International Airport and major IT hubs. The project features well-designed 2, 3, and 4 BHK apartments, modern amenities, and green open spaces, making it a strong choice among North Bangalore apartments and KIADB Aerospace Park homes for both comfortable living and long-term investment.

Hi everyone,I’m trying to configure a Streaming Destination in Adobe Experience Platform (AEP) using OAuth 2 Client Credentials, but I’m consistently getting the following error:“Error creating connection – Authentication failed. Check your credentials and try again.” Configuration Details used: Access Token URL:https://ims-na1.adobelogin.com/ims/token Client ID / Client Secret: Generated from Adobe Developer Console (OAuth Server-to-Server project with AEP API added) Client Credentials Type tried: Basic Authorization Client Credentials in Body How do I use these details in the access token? The documentation says that the URL can have only one query parameter.  Grant Type:client_credentials Scopes used:openid,AdobeID,read_organizations,additional_info.projectedProductContext  Documentation details:HTTP API connection | Adobe Experience PlatformError seen: Tried below Access token URLs:https://ims-na1.adobelogin.com/ims/token/v2 https://ims-na1.adobelogin.com/ims/token/v

My understanding is that the record deletion feature is mainly for cleanup of anonymous/test data and CCPA (privacy service) is for deleting opt out of sale, or user's personal data, but do both options functionally achieve the same result?Here’s my scenario:I accidentally deleted a test record using a CCPA request.The record was a merged profile with 3 identities: SSID (primary key), ECID, and phone.After the CCPA deletion (based on phone), the record no longer had the phone number as an identifier. At the profile level, I only saw SSID and ECID. This is what I was expecting.Later, I ingested a new phone number against the SSID (primary key).Expectation: The phone number should again appear as an identifier at the profile level.Issue: The dataset has phone defined as an identifier, but the new phone number is not showing up as an identifier under the profile.Could this behavior be related to the earlier CCPA deletion? nnakirikanti, Tof_Jossic,NimashaJaincan you please h

Hi all,We have a lot of projects where assignments change often and sometimes entire teams are changed on a project, and thus people are unassigned tasks and others are reassigned. The challenge we’re facing is that when users are no longer assigned to tasks in a project, they remain in the “people” section (projectUsers), so the project still shows up in their dashboards and reports. I thought I saw a scenario to remove users from the projectUsers when no tasks were assigned to them in that project, but I can’t find anything now and I’m having a tough time working through my own scenario for this. Has anybody created a scenario to do this and would be willing to share your blueprint? Thanks!-Steven

Hello Everyone, We have observed an inconsistency between the Content Fragment Editor and the Universal Editor regarding enforcement of Content Fragment model constraints.A multi-value field  in our Content Fragment model is configured with Maximum number of items = 3.In the Content Fragment Editor, this constraint is respected and authors are prevented from adding more than three entries. In the Universal Editor, the same field allows adding a fourth item, and the value is persisted without any validation error. After saving from the Universal Editor, reopening the fragment shows all four values stored in the repository.This suggests that the Universal Editor does not currently enforce the max items constraint defined in the Content Fragment model.Please confirm:Whether this behavior is expected or a known issue If there are plans to align Universal Editor validation with Content Fragment model constraints Whether any server-side validation or configuration is recommended to prevent t

Hi, To resolve "Deprecated Service User Mapping Detected", I created the following file under the osgiconf of the ui.config"org.apache.sling.serviceusermapping.impl.ServiceUserMapperImpl.amended.cfg.json"Following are its sample content. {   "user.mapping": [        "com.adobe.acs.acs-aem-commons-bundle:twitter-updater=[serviceuser--com.adobe.acs.acs-aem-commons-bundle--twitter-updater]",         "aem-precompiled-scripts:scene7-asset-reader-service=[serviceuser--aem-precompiled-scripts--scene7-asset-reader-service]"     ]}Does it look good to resolve the "Deprecated Service User Mapping Detected"? Or is there anything more to do?  

We have a large number of emails that we’d like to archive or unapprove to avoid accidental sends. Is there functionality in Marketo to do that?  Also, is there functionality to set emails to expire approval after a particular period of time or can you use a workflow to do that?  Thanks in advance for any insights!

Is there a way to use Send time optimization in Marketo?

It would be extremely helpful if the Adobe Cloud Manager UI displayed clear information on which user initiated a pipeline execution as well as which user approved or rejected the pipeline in the approval step.Today, identifying who triggered or approved a pipeline often requires navigating through logs or API calls, which is not intuitive. Having this information surfaced directly in the Cloud Manager interface would provide:Better traceability – Quickly identify the person responsible for starting a deployment or making an approval decision. Improved auditability – Essential for teams that must comply with governance, security, or compliance standards. Faster troubleshooting – When a deployment causes issues, teams can easily see who initiated or approved the pipeline and follow up with the appropriate individual. Enhanced collaboration – Team members and stakeholders can more effectively coordinate by knowing who has taken action at each stage.Displaying the triggering user and the