Product Communities

Hi everyone,I’m running into an issue with tracking webinar engagement when using the native Zoom Events integration with Marketo.Here’s the situation:We have the native Zoom Events integration set up. When we connect a webinar program to Zoom Events via the Events option (channel connection), we sometimes see issues where: Registrations fail or return errors Statuses like Registered, Attended, and No Show are not consistently tracked in Marketo However:When we instead use the Zoom → Marketo sync by entering the Program ID directly in the Zoom Events integration, the tracking works correctly and all statuses are captured as expected.My questions:Why is there a discrepancy between these two integration methods? Is the “Events channel connection” method known to have limitations or sync delays? Are there best practices to ensure consistent tracking of registration and attendance statuses when using Zoom Events with Marketo?Any insights or similar experiences would be really helpful!Than

Hello Everyone, I would like to add a team / user on Workfront project (i.e. people section of the WF project).I tried the beloew  Custom API module  URI : prjusr Method : Post  Query String : ProjectID & UserIDError : Invalid Json at line 1 (If the parameters are passed in the Body section) -OR- null objCode (when the parameters were passed as Query Strings)   Create Record Record type : Project User Passed both fields : Project ID & User ID Error : PRTU is not a top level object 

I am implementing Adobe Target Recommendations via AEP Web SDK and Launch. While the network calls appear to be firing correctly with the necessary entity attributes, the Target Recommendations Catalog has not updated with these product details, even after waiting 24+ hours.Implementation:I am using a "Send Event" action within a Launch rule. Because my data layer is fully populated later in the page load, I have mapped the entity attributes to the "Web Webpagedetails Page Views" event type.Current Rule Configuration (See attached images): Extension: Adobe Experience Platform Web SDK Action Type: Send Event XDM: %XDM Payload: All Page Views% Data: %adobe-target-parameters [xdm]% (This is where my __adobe.target entity data is mapped). The Payload:In the browser network tab (interact call), the payload looks correct: events[0].data.__adobe.target.entity.id is present. entity.name, entity.value, and entity.pageUrl are all populating with the expected strings/numbers.   The Sequ

I’d like to use attribute weighting in an item-based criterion in a way that makes sense to me but apparently didn’t occur to Adobe devs. The current setup has a weighting % slider, then you choose the attribute, then an operator, then you must enter a static value, so this is really just a leaky filter.What I want I want from your AI is this:Look at the attributes of the current item Look at which attribute(s) I’ve selected to weight Then look at the catalog items that also have this/these attribute(s) Recommend items with rank based first on similarity in these attribute values Ideally, you could also apply an operator here to tailor matching vs. anti-matching, e.g., highly recommend items that are more or less different in these attribute values

Hi, I want to join delivery and tracking logs for push. For email I know we can use “messageProfileId” but I can’t see that column in Push tracking logs. Do you know if there’s an specific column (or maybe a concatenation of ids) to join both Delivery and Tracking for push? My goal is to see the opens or clicks for a profile who received the push. Thanks.

Japanese version of this announcement at the bottom of the page | このお知らせの日本語版は、このページの下部に掲載されています。To enhance performance, reliability, and scalability, Adobe is performing required network maintenance for Marketo Engage on May 16, 2026, from 16:00 UTC to 18:00 UTC. This will only affect subscriptions hosted in the San Jose data center. (Learn how to locate your data center)During this two-hour maintenance window, all Marketo Engage services will be unavailable. We recommend taking the following steps to mitigate any impact on your business.Avoid creating or updating leads/people or running processes that modify Person records.Do not trigger follow-on processes, as scheduled campaigns will be paused.Temporarily disable any integrations that send/receive data to/from Marketo Engage.Avoid running data imports/exports or major lead/person-generation campaigns.For externally hosted forms, Adobe can support submission caching. To request this, contact Adobe Support with your Munchkin ID and r

Hi,I have an requirement to convert the non-pdf to pdf documents, the AEM server installed is linux version. As per the Adobe documentation, Installed the openoffice and run the SRT. The response is nill. Also when checked with Adobe they are telling that there could be openoffice installation issue.I tried to reach openoffice team but there is no much use. can somebody help me here or guide on resolving this issue 

I created a report using text mode to group a task report by assignment, program and portfolio. I can see the groupings in the report details, but charting is not working. When I try to group the chart by program, I only see “project,” which does not give me what I’m looking for. Here is the text mode I’m using and below that is what I see when I try to chart. group.0.linkedname=assignedTogroup.0.namekey=view.relatedcolumngroup.0.namekeyargkey.0=assignedTogroup.0.namekeyargkey.1=namegroup.0.valuefield=assignedTo:namegroup.0.valueformat=stringgroup.1.name=Portfoliogroup.1.valuefield=project:portfolio:namegroup.1.valueformat=HTMLgroup.2.name=Programgroup.2.valuefield=project:program:namegroup.2.valueformat=HTMLtextmode=true  

Hello!Has anyone seen any documentation on what’s included in the various Planning packages? I've seen names like Planning Plus and Planning Prime but struggling to find what’s included in them. I did find this information in the Experience League article about what was included in the trial but not sure if that’s what is in Planning Prime for just the trial or if this is the standard offerings in Planning Prime. Thanks in advance for your help!MaryA Workfront Planning Prime package that includes the following features: Unlimited workspaces 500,000 records per workspace 2 million total workspaces Global record types  

Hi all,I'm working on an AEM 6.5 project and need to serve Content Fragment data as a hierarchical JSON response grouped by subfolder, not just a flat list. Looking for advice on whether my approach is sound or if there's a better way.RequirementI have content organized in subfolders under a parent folder in the DAM. Each subfolder represents a "section" of a page, and each section contains multiple content fragments of the same model.DAM structure:/content/dam/.../parent-folder/  ├── section-alpha/  │   ├── item-1   (CF)  │   └── item-2   (CF)  ├── section-beta/  │   └── item-1   (CF)  ├── section-gamma/  │   └── item-1   (CF)  └── section-delta/      ├── item-1   (CF)      ├── item-2   (CF)      └── item-3   (CF)Expected JSON response (strict contract with frontend):{  "page_name": {    "section_alpha": {      "items": [        {          "field_a": "value",          "field_b": 2,          "field_c": ["tag1", "tag2"],          "field_d": "some expression",          "field_e": "Title

Can you give the solution to customize and create the RTE plugin for external link builder experience in RTE for AEM to add the anchor tag and have data-link-attrs for modal popup inside the a tag?

I’m excited to speak with Jennifer Dungan about Marketing Channels, an often confusing topic. Come with your questions and we’re happy to answer them!9:30am Monday morning in the Adobe booth Mini Theatre in the Pavilion AMA (Ask me anything) Schedule

I have a task report where I have a text mode column that is showing the assigned to name of a different task than what I’m reporting on which is why it’s in text mode. But as we know with text mode, if the project has more than one task that meets the criteria, it’s going to pull two names into that column. Is it possible to expand on my existing text mode to only show one name in the column based on another field I’m using called “related invoice date”  so for example, my current text mode is:  displayname=Report Writerlistdelimiter=<div>listmethod=nested(project.tasks).liststype=iteratevalueexpression=IF({name}='Report Writer Allocation',{assignedTo}.{name})valueformat=HTML and I want the value expression to be:  if the name contains report writer AND the related invoice date is last year, then show the assigned to name. Is this possible? If so, can someone help me with the text mode?

Does these also works for event journeys? 

Does anyone knows the API for converting an issue to a project in postman?

I can find these from APIs may be, but I dont see any dataset which has this information.

Hi Adobe Community, Greetings!  For AJO use case where streaming segment is one of the core dependencies, I wanted to check if we can potentially configure a trigger event journey that does not depend on streaming audience qualification?  Due to our current architecture with AEP, we're unable to get streaming segments to work in our instance, because our current connect type is based on a batch type of connector. So, even though we have set the ingestion cadence to 15 mins and profiles + events update in the profile store <15 mins but still the streaming audience do not qualify in real/near-real time as the current connection type doesn’t supports it. All other factors necessary for streaming segment to qualify is satisfied, except the connection type.  Creating a new connection would significantly delay our use case deployment. Hence we were exploring creating journeys that would trigger based on events.  As am not aware about AJO (am an AEP dev), Just wanted to get expert opinion