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  • 7/3/23
    Hi there, Working with AJO here.  We need to ensure that emails, as part of a Journey, are sent only from Monday to Friday. Profiles enter the Journey on a daily basis based on a rolling date. Ideally, we would like profiles to enter the Journey on Saturdays and Sundays as well, for them to be queue...

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  • 7/2/23
    Hi Team, We are trying to populate the dynamic offer end date in email creative base on journey run date + 30 days in specific format.Did anyone can help me on the same? I can populate the date (2023-07-02) but want in MM/DD/YYYY format

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  • 6/30/23
    How can I query the consent service dataset to retrieve opt-ins/out to subscription lists? consent service datasetGet Started with Datasets | Adobe Journey Optimizer

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  • 6/29/23
    We have configured the custom action with basic authentication, to send SMS using third-party tools, but when we use them in Journey, we get an HTTP error and Timed Out.As the following image shows: what could be the reason?

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    SMS
  • 6/29/23
    Hi All,While trying to create a transactional campaign in adobe journey optimizer, I am getting the below error "The referenced campaign audience type is not allowed for the provisioned channels". I am usingEmail as channel and Email as identity for campaign configuration. PFB the screenshotCould an...

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  • 6/21/23
    Because of the high number of members we create journeys for, we cannot use the "Jump" custom action (moving someone from one journey to another). Could I instead try to do something similar where –at any given point in the journey– I could just add another segment qualification node and qualify a d...

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  • 6/21/23
     Hi everyone,We are working for an Adobe target - AJO integration use case. I can see in the documentation, this use case works with AJO offer decisioning module, however, in the document, I can see "Offer Decision" module is showing up in Target AB test use-case (attaching screenshot for reference)...

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  • 6/9/23
    Need API to redeem offers 

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  • 6/9/23
    I'm trying to upload a zip file to the email designer inside AJO, everything gets uploaded but when I try to save I get this error. Is the maximum payload 2MB? Thanks

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  • 6/6/23
    Hello Community: I found this reporting setup in AJO configuration tab but couldn't find any documentation.What is the purpose of this option?ThanksAndrea 

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