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  • 6/17/24
    I have used 'personalEmail.address' field in a schema, and ingested data via HTTP... profile got created and qualified for a required segment.and I have created a journey strtng with Audience qualification and used the segment here... the profile got entered into the journey but when I look into mes...

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  • 6/17/24
    The way the schema's are created in One profile to multiple account(1:N). So when it comes to personalization, how to put condition over an array for personalizing in the communication(Email, SMS). We want to target customer whose Balance = 0, and personalize there Email/SMS with the Account Number ...

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  • 6/17/24
    While creating any event I could see only OOB schemas visible in the drop down. Can we view the custom schemas in the drop down to select. 

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  • 6/17/24
    As per the below screenshot, we can trigger one test profile during the Journey Test mode but, is there any way where multiple test profiles can be passed through.

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  • 6/17/24
    Adobe launched multi capping functionality, but custom event is not working in real time based on response. Is that real time based on customer response event.   

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  • 6/13/24
    I'm trying to configure the capping API to limit the calls to an external system. The system create the rules but when i'm trying to deploy this rules the system give me this error:"errorCode": "ERR_AUTHORING_ENDPOINTCONFIG_2","error": "endpoint not whitelisted: please contact your administrator" Ho...

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  • 6/13/24
    Hi @SatheeskannaK  @Mohan_Dugganab @Ivan_Mironchuk Have one doubt that is it possible can we change the Date format in the Email Templete for the Date.It is comming like this DD:MM:YY but i want to show this like MM:DD:YY Is this passible in AJO with any Helper function. If Yes Please Let Me know ho...

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  • 6/13/24
    How can the Audience in AJO can be tested, whether the records qualifying in the Audience are as expected. The initial read Audiences are ignored while using test mode of the journey. One of the approach to verify the records is by querying the Profile snapshot and compare the count with Audience. T...

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  • 6/13/24
     How to put condition on a OOB schema[Not the profile attributes] attribute in Journey. Eg. I want to send the Follow up email who clicked on CTA 1 or CTA 2 after 5 days from the 1st email. Attributes like - Opens, Clicks, Tracked URL. Note: It can be achieved using the Audience for each CTA conditi...

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  • 6/12/24
    I see two places where we can define qualified audience either rule based or segment based while creating and serving offers in AJO.Offer eligibility while creating offer.In decision eligibility while creating Decisions.why do we need at offer level when offer can't be delivered independently with o...

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