How to put condition on a OOB schema(Not the profile attributes) attribute in Journey. | Community
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_abhishek_
_abhishek_
Level 3
June 11, 2024
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How to put condition on a OOB schema(Not the profile attributes) attribute in Journey.

  • June 11, 2024
  • 1 reply
  • 699 views

How to put condition on a OOB schema[Not the profile attributes] attribute in Journey. Eg. I want to send the Follow up email who clicked on CTA 1 or CTA 2 after 5 days from the 1st email. Attributes like - Opens, Clicks, Tracked URL.

 

Note: It can be achieved using the Audience for each CTA conditions. Wanted to look for an optimized approach.

 

From the below SS, we tried to create an event with "AJO Email Tracking Experience Event Schema" to read Click/Open Tracking. Same event has been used in the journey and then we have condition activity after the events. This Conditions activity is used to split records based on Clicks and open. but we are getting the error as "resource used in this expression is missing".

 

 

Regards,

Abhishek

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Best answer by Mohan_Dugganab

Events from internal Journey Optimizer datasets (Message Feedback, Email Tracking, etc.) cannot be used to trigger a journey.

 

Audience based approach would be preferred in this approach.

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/events-journeys/about-events

 

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
June 11, 2024

Events from internal Journey Optimizer datasets (Message Feedback, Email Tracking, etc.) cannot be used to trigger a journey.

 

Audience based approach would be preferred in this approach.

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/events-journeys/about-events

 

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