Dive in, experiment, and see how our AI Assistant Content Accelerator can transform your workflows with personalized, efficient content solutions through our newly designed playground experience.
SOLVED
How to put condition on a OOB schema(Not the profile attributes) attribute in Journey.
How to put condition on a OOB schema[Not the profile attributes] attribute in Journey. Eg. I want to send the Follow up email who clicked on CTA 1 or CTA 2 after 5 days from the 1st email. Attributes like - Opens, Clicks, Tracked URL.
Note: It can be achieved using the Audience for each CTA conditions. Wanted to look for an optimized approach.
From the below SS, we tried to create an event with "AJO Email Tracking Experience Event Schema" to read Click/Open Tracking. Same event has been used in the journey and then we have condition activity after the events. This Conditions activity is used to split records based on Clicks and open. but we are getting the error as "resource used in this expression is missing".
Regards,
Abhishek
1 Accepted Solution
Correct answer by
Events from internal Journey Optimizer datasets (Message Feedback, Email Tracking, etc.) cannot be used to trigger a journey.
Audience based approach would be preferred in this approach.
Correct answer by
Events from internal Journey Optimizer datasets (Message Feedback, Email Tracking, etc.) cannot be used to trigger a journey.
Audience based approach would be preferred in this approach.
Related Conversations
