Adobe Journey Optimizer

Hi, I created an audience with enrichment data. One field is type "string", the other field is "integer". When I create a condition rule on the string field, AJO correctly validates the syntax and the flow. However, when I create a condition rule on the integer, with a typecast, the condition valida...

Hi,I would like to understand what is the difference between the "Invalid Recipient" bounce reason and "Invalid Email Address" error reason which appears in the report?About the discarded profiles, how and where can we see the reasons for certain profiles to be discarded from the journey?Is there a ...

Hi,  Is there any feature in AJO which takes into account customer profile from AEP, ctr, open rates and recommends which outbound channel to use in order to contact customer?  Thanks 

Hi! I was trying to send an audience to Facebook and the following error appeared: Apparently, everything is working well with Facebook. Nothing has changed and the other audiences already sent are being fed with profiles. So, I have no idea what is going on. Can you help me, please? Thanks in advan...

I need to get Campaign Technical Details to get the campaign ID and other values - like message ID. Is it possible to get some kind of values as we do in Journeys?

HI ALL  @SatheeskannaK  @dugganab @arpan-garg @Anuhya-Y @akshaaga We are trying to use the event attribute with the help of contextual attribute in the below IF ELSE condition in expression fragment  and this "1141761358" is not letting us to validate the expression Can you let us know is ther is an...

Hi, I want to pass an expression fragment (SMS) as follows:"Hi first name" (first name to be taken from the profile attributes) into the custom action message body. Is this possible?If not, can I copy paste this fragment into the custom action body? Thanks 

Hi there, We are working on a feedback loop to our corporate communication history for communications (push, email, sms etc.) sent out from AJO. Using an example customer, we have two levels of customer identities (CRM1 - Web login account, CRM2 - billing accounts). It will be always be a 1:M  relat...

Hi All,I'm currently setting up custom actions in Adobe Journey Optimizer (AJO) to send profile attribute details to an external API. However, I need assistance with creating an Audience to exclude members to whom I've already sent data on the same day. Additionally, I plan to use this Audience as e...

Hi all,  if we want to send an email only once to a user being part of a segment (only the first email will be a welcome, then he will receive other communications) allow re-entrance disabled is not the right way i suppose.  how could we do? we can use a param in the condition to check if he entered...