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TalithaPa
July 9, 2024
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What does message execution error mean?

  • July 9, 2024
  • 1 reply
  • 1003 views

Hi, you can see the error rate better with the new view of journeys. 

This e-mail has 120 errors, with all the same reason: message execution error. I can not find out what it means when I check the documentation. Does someone know? 

Also a request to Adobe to just have a list with all error messages with explanation because I very often wonder what error messages mean in Adobe. 

 

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Best answer by Mohan_Dugganab

Kindly check the message feedback event dataset for a particular profile who entered this journey to see if there is additional information captured in the event payload.

 

You can provide the identity value and look up the profile's events

 

Query References

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/datasets-query-examples

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/reports/query-examples#journey-based-queries 

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
July 9, 2024

Kindly check the message feedback event dataset for a particular profile who entered this journey to see if there is additional information captured in the event payload.

 

You can provide the identity value and look up the profile's events

 

Query References

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/datasets-query-examples

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/reports/query-examples#journey-based-queries 

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