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SOLVED

What does message execution error mean?

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Level 3

Hi, you can see the error rate better with the new view of journeys. 

This e-mail has 120 errors, with all the same reason: message execution error. I can not find out what it means when I check the documentation. Does someone know? Taal_0-1720520077712.png

Also a request to Adobe to just have a list with all error messages with explanation because I very often wonder what error messages mean in Adobe. 

 

1 Accepted Solution

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Correct answer by
Employee Advisor

Kindly check the message feedback event dataset for a particular profile who entered this journey to see if there is additional information captured in the event payload.

 

You can provide the identity value and look up the profile's events

 

Query References

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/datasets...

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/reports/query-examples#... 

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1 Reply

Avatar

Correct answer by
Employee Advisor

Kindly check the message feedback event dataset for a particular profile who entered this journey to see if there is additional information captured in the event payload.

 

You can provide the identity value and look up the profile's events

 

Query References

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/datasets...

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/reports/query-examples#...