Journey test mode error - url in the sms | Adobe Higher Education
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Michael_Soprano
Level 10
December 18, 2024
Répondu

Journey test mode error - url in the sms

I put link in the SMS.

Journey is really simple:

 

When I try to turn on Test Mode there is an error like that. Do you know why?

{
"error": [
{
"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:3202\",\"uid\":\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the test\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '9ca58ad8-893a-4f5a-930a-ce23d8ea27d1'.\",\"additionalDetails\":{\"args\":[\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\"]},\"scope\":{\"errorDetail\":\"{\\n \\\"errorType\\\" : \\\"http\\\",\\n \\\"errorCode\\\" : \\\"200\\\",\\n \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"2f27bc8d-bbcd-4d1b-b339-062b83fbef25\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"D2311EA5651A853B0A495FF3@3c951e2864ccb2d9495cdc.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2024-12-18T19:52:22.940366Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-12-18T19:53:16.787342Z\\\\\\\",\\\\\\\"startTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMCMP-2202-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Message not published\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"sourceId\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}},\\\\\\\"error-chain\\\\\\\":[{\\\\\\\"serviceId\\\\\\\":\\\\\\\"com.adobe.ajo.campaign.common.exceptions.ValidationException\\\\\\\",\\\\\\\"errorCode\\\\\\\":\\\\\\\"CampaignNotificationModel(type=https://ns.adobe.com/aep/errors/CJMRT-030002-400, title=Please enter details for all mandatory fields for sms surface., message=null, status=400, report=CampaignReportModel(tenantInfo={sandboxName=germany, sandboxId=fcfe69fe-8a14-49c0-be69-fe8a1429c087, imsOrgId=22951DFC64CBD4BA0A495C70@AdobeOrg}, additionalContext=NotificationAdditionalContext(source=null, sourceId=null, errorLevel=null, variantId=null, channel=sms, parameters={channel=sms, fieldPath=domains})), errorChain=null, error=null)\\\\\\\"}]}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":false,\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
}
],
"originalError": {
"error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:3202\",\"uid\":\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the test\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '9ca58ad8-893a-4f5a-930a-ce23d8ea27d1'.\",\"additionalDetails\":{\"args\":[\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1\"]},\"scope\":{\"errorDetail\":\"{\\n \\\"errorType\\\" : \\\"http\\\",\\n \\\"errorCode\\\" : \\\"200\\\",\\n \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"2f27bc8d-bbcd-4d1b-b339-062b83fbef25\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"D2311EA5651A853B0A495FF3@3c951e2864ccb2d9495cdc.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2024-12-18T19:52:22.940366Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-12-18T19:53:16.787342Z\\\\\\\",\\\\\\\"startTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2024-12-18T19:52:22.905841288Z\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMCMP-2202-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Message not published\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"The message has not been published\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"SOURCE\\\\\\\",\\\\\\\"sourceId\\\\\\\":\\\\\\\"49840796-5d36-4656-b085-a0031612b569\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}},\\\\\\\"error-chain\\\\\\\":[{\\\\\\\"serviceId\\\\\\\":\\\\\\\"com.adobe.ajo.campaign.common.exceptions.ValidationException\\\\\\\",\\\\\\\"errorCode\\\\\\\":\\\\\\\"CampaignNotificationModel(type=https://ns.adobe.com/aep/errors/CJMRT-030002-400, title=Please enter details for all mandatory fields for sms surface., message=null, status=400, report=CampaignReportModel(tenantInfo={sandboxName=germany, sandboxId=fcfe69fe-8a14-49c0-be69-fe8a1429c087, imsOrgId=22951DFC64CBD4BA0A495C70@AdobeOrg}, additionalContext=NotificationAdditionalContext(source=null, sourceId=null, errorLevel=null, variantId=null, channel=sms, parameters={channel=sms, fieldPath=domains})), errorChain=null, error=null)\\\\\\\"}]}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/9ca58ad8-893a-4f5a-930a-ce23d8ea27d1_e27f010a-7626-451a-9446-ab1e7eada1c9\\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":false,\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/6fdeb5e9-095d-4c44-b0bd-987536c5964c\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
}
}

Ce sujet a été fermé aux réponses.
Meilleure réponse par DavidKangni

@michael_soprano 

 

=Please enter details for all mandatory fields for sms surface.

Seems to be an issue with the sms surface channel. Please review the channel and add the mandatory fields.

 

Thanks,

David

2 commentaires

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorRéponse
Community Advisor
December 19, 2024

@michael_soprano 

 

=Please enter details for all mandatory fields for sms surface.

Seems to be an issue with the sms surface channel. Please review the channel and add the mandatory fields.

 

Thanks,

David

David Kangni
Mohan_Dugganab
Adobe Employee
Adobe Employee
December 21, 2024

Since the SMS content includes a URL, its preset should also have a defined subdomain for shortening the URL, which appears to be missing.

 

Reference - https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/create-sms