Adobe Journey Optimizer

Hi,   I am trying to send an email to members with an unsubscribe link using manage optout    I have found out that optout (un-subscription) is handled by the Consents and Preferences field group which needs to be added to the profile-enabled schema, which is working fine after implementation.   Que...

Hi Community:   I just activated a journey and I am entering the reports and I still do not get information. Is there any way to see the logs of those emails? For example: who opened, who clicked and those who had a bounce?    Thanks,  Andrea

Hi! Since there is no option to de-duplicate by email in journeys, is there a workaround to achieve this with for example segments or condition (functions) in a journey? Thanks! 

Hi,   We are writing order data to the profile because we want to use that data in order e-mails like returns or shipping e-mails.  But after a while, we want to remove that data in the field, because the profile gets too big and we are already beyond the limit of the license.    So my question is: ...

Hi,   I know the global and live reports for journeys, but my marketers want to see an overview of all e-mails sent in a sandbox. Is there any way to see all the e-mails sent with some stats? Or are global and live reports the only reports available for e-mails? Thanks!     

Hi there, I have an exemplary use case like this We have a catalog of 200 products which can be purchased.We have a "product tip" for each product such as "If you press button A and B at the same time, you can ..."In case a customer purchases a product we want to send a "product tip" one day after t...

Situation: we send out NPS e-mails, but only want customer to receive a NPS e-mail once in every 3 months. To do so, we created a segment and included everyone who has an event on their profile with the messageID corresponding to the message in the journey.   Problem: But, I found out that the messa...

Hello,   I've a question regarding Object Copy API  I understand that with /exim/snapshots/copy I can copy objects from one sandbox to another. This works fine. But how can I "dump" an object to a local JSON file? I tried with /exim/snapshots/export but I only get some "correlationId". How can I dow...

Hi, How do we push social actions in a journey? Is this not a feature of AJO? If not, is there a workaround?

Hello! how are they? I am new to using the platform and I cannot find where I can upload a database (csv file) to be able to use it as an audience in mailing. Is there a step by step that can help me?   Hola! cómo están? Soy nueva utilizando la plataforma y no encuentro en donde puedo subir una base...