Adobe Journey Optimizer

We have experienced that when trying to move a audience into a folder in ower folder structure in AJO the audience can disappear - not been stored, and is gone. It happens most when a audience is new - when moved its gone/deleted - and must be created again. Could it be that the store process to the...

I am trying to fix a pre-existing opt-out landing page for our subscribers to cancel their email subscriptions, but I can't figure out how the,"Subscription list", was added to the landing page. We are getting an error message, saying that we have duplicate Subscription list.Thank you,

Hi Team, I want know how to configure the journeys, where i need to run the following different journey version based upon the successful triggers. Eg. If JourneyVersion1 is successfully run then the Journeyversion2 should run. Please suggest. Reagrds,Yashwanth

Can you read an audience in AEP while building abandoned basket journey in AJO?For example, if someone abandons the basket, I only want to send out the email if the person falls into a specific AEP segment.  Is this possible?

Hello, Is it possible to access the Journey step events dataset in AEP segments and AJO data sources? I’m unable to see it when creating a segment or adding fields to a data source.Can someone provide insights on this? If it's not accessible, could I get an explanation as to why? Thanks,Sanmathi Kum...

HI Community, I want to check how we can add multiple test profiles while testing the Email via test mode option in Journey.

Is there a way we can roll back a landing page to a previous state, like version control? Thank you,

We have an unsubscribe page that was LIVE, but somehow it now says draft. The page is still, accessible on the internet but when we try to republish the page we get this error, and it does not let us Publish."Landing page publication failed. Duplicate subscription lists 'VikingInterestedSubscribers,...

When using an API Triggered campaign, is it possible to ensure that the customer profiles that that are sent in by the 3rd party API are eligible for email/sms (i.e. have both opted in and have NOT opted out)? We have the opt-in / out data available within AEP. The use case is, that we are helping t...

All,  I have a client that would like to italicize a portion of their email Subject Line. I've tried to use a few options (Cntl+I ; <i></i>), but none seem to work. Does Email Designer not offer any font options for the SL?