Adobe Journey Optimizer

Hi there, We have both android and ios setup using the same Push Surface. However, android and ios each have different platform id. Below is what it looks like by default when we select the app surface and the default platform id (which defaults to ios platform id)As you can see there, there is no q...

Hi! I have a doubt about those activities regarding new entrances. Imagine I have Audience A with 100 profiles. Journey 1 with Allow re-entrance disabled: Starts with a Read Audience scheduled each 1 day.----> 1st shot: 100 profilesDuring the day, 2 new persons enters the A audience-----> 2nd shot: ...

Hi USECASE:We aim to develop an interactive form within an AJO email template to capture individuals' email IDs. Approach 1:Initially, we constructed a landing page utilizing built-in features to generate an interactive form. This form includes a subscription list. Subsequently, we incorporated this...

Hello Everyone, We are facing issues in editing our prebuild HTML templates in AJO. We checked and found that same has not been coded as per best practices and hTML CSS inline CSS styling. Can someone has any documentation mentioning best practices HTML developer need to follow while coding a templa...

Hi, We have a custom action in AJO which will send API calls to an endpoint and get payload data for campaigns. However, I checked this document (https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/configure-journeys/action-journeys/action-response.html?lang=en) which says ...

I do not have access to add tags to completed campaigns. I am wondering if this is a permissions issue or just incapable in AJO. If it is an option and I am missing access, where does that access live?If it's not available to anyone, would love that enhancement feature.

Are AJO Email Content Templates preconfigured with responsive code to ensure proper display across different devices? Or do we need to implement responsive design ourselves at the component level when transitioning from desktop to mobile mode, as currently, the page breaks entirely?

I get this error when I try to access Lookup schema fields in Condition activity of a journey:"message":"The provided merge policy is not found or not available for lookup. Provide a valid merge policy or try again after some time.","statusCode":422.I have created a custom XDM class for Lookup Schem...

I have a bit of an urgent ask so any quick responses would be appreciated. I want to find the difference between the current date and another date in the email template and render content based on the value of the difference (i.e. let's say the date today is 02/12/2024 and the date attribute of anot...

Hello Community,I am here with a silly question!! I am trying to create an event in AJO, I am following adobe documentation mentioned here : https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/configure-journeys/events-journeys/unitary-events/about-creating.html?lang=enI di...