Adobe Journey Optimizer

Hi, I need to create an Abandon Cart campaign, where we'll try to follow-up profiles who left the cart and contact them after 24 hours of abandoning cart. What's the best practice for that in AJO? Thanks.

Hello! I was wondering if the suppression list also works for phone numbers. We have received several complaints from customers that don't want to receive sms and we would like to exclude their phone numbers from our communications. Is it possible? If not, what do you recommend we could do?

Hi All,I have below question on the email personalization limitation:  Does this mean we will not be able to use 100+ personalization parameters in AJO Email template? We have requirement of more than 120 coming. Please confirm? Personalization Fields.  Journey Optimizer Peak Volume has been scoped ...

Hi there,    I need help to get the data from a JSON object using SQL in AJO.  { "consent": { "idSpecific": { "Phone": { "75708": { "marketing": { "sms": { "val": "y", "time": "2023-12-06T17:22:46.118Z" } } ...

Hi all,  i need some kind help to understand how marketing actions work.  Specifically, we are implementing a journey that eventually triggers a custom action (in which we call an external service to send marketing emails). my concern is the handling of consents.If in the custom action i define as m...

I need to fetch Journey Status, Journey Creation Date, Journey Published Date, Created by,  attributes. Can you let us know where to find them and fetch via a query ? or any other possible way

Hi, I am trying to create an email template for sending out campaigns in AJO. I wrote some html code and tried to comment it using <!-- hello --> and it is working fine.However when in the same html code i added a helper function <!-- {%= age(date) %} --> the comments are not working properly. Does ...

https://experienceleague.adobe.com/docs/journey-optimizer/using/email/email-opt-out.html?lang=en  As mentioned in the above URL, executed the below steps1. Tried using the API URL's with request parameters 'params' and 'pid' (which is retrieved through the first email received by the user. Also, eve...

I am using the "Each" function to create an email with the list of products that are left in the abandoned cart. The code already works this way but I need to limit it to bringing me a maximum of 5 products from the cart. This is the code im using <table><tbody>{{#each context.journey.events.eventId...

Hi Team,I have gone through the documents provided for AJO and it seems we can do frequency capping on a monthly calendar period only. Do we have a work-around to send one email per day to each customers