Adobe Journey Optimizer

We have created a few placements (in the same sandbox/environment) for the same channel (web) and same content type (text). But some placements have prefix: 'dps:offer-placement:' whereas some have 'xcore:offer-placement:' Can someone explain why the prefixes are different?@Mohan_Dugganab @Satheeska...

Hi,I am working on a use case where events related to Add/remove from cart could be send even when the user is not logged in into the website. Will there be any problem if we receive events from anonymous users? We would anyway be checking marketing consent before sending out communication. Is there...

Hi there, We have an event that can have namespace1 or namespace2 in the identityMap, but not both at the same time. In an AJO journey, how can we start a journey with an event namespace that starts with whichever is available in the identityMap? I understand I can achieve this by building 2 differe...

I am seeking assistance with generating comprehensive reports for journeys that have multiple versions. When updating an existing journey, a new version is created, which results in a new version ID and resets the associated statistics. Is there a way to view or pull a report that encompasses the en...

Hi AJO support, We are migrating our emails from Adobe Campaign Standard to Adobe Journey Optimizer, have some issue with inline html tags.AJO is not able covert the text with inline html tags into HTML format. Example: Input:<p>Welcome to our <strong>website</strong>! We're excited to offer a wide ...

I am assigning text to a variable and including basic HTML in it like, br-tag  and some CSS.But, when the test displays in my email it does not process the HTML or CSS, for example,    {% let myCopy = "Lorem ipsum sit amet,<br />consectetur adipiscing elit, sed do <span style="color:red">eiusmod</sp...

Was following the guide from Stensul here: https://helpdesk.stensul.com/en/articles/9616733-adobe-journey-optimizer-ajo  Basically from Adobe Developer COnsole I generated a OAUTH Client ID, Client Secret, Org ID and Sandbox Name and plug those credentials into Stensul. Everything looks like it's wo...

On previous Email solutions, we send an annual tax receipts to donor as a PDF attachment, since having them login to generate from a site is not an option. Is this possible in AJO? Is there an alternative solution anyone has set up?  I have seen this may be an option using SendGrid, which I see is a...

I want to assign the value of this replaced value back to the same variable.{%= replaceAll(itin_1_img_alt,"-"," ") %} something like,  {% let itin_1_img_alt = "This-is-my-ALT-tag" %}  {%  itin_1_img_alt = replaceAll(itin_1_img_alt,"-"," ") %} Thanks,

I cannot use the "Time condition" for the Event, instead use the UTC Date Time that is on the incoming event is in the range of 8 and 9 AM. Any suggestion