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  • 8/23/23
    Hi, with the July 2023 release import Audience was made available. Is there an API available for this new feature, to use API to import csv file as an audience? Many thanks! 

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  • 8/22/23
    Hi all, one of my clients asking me the below questions and I wonder if you have any specific documentation in relation to the topics? Thanks,M 1) Understanding of how AJO will revolutionize the way we work with CRM, more precisely :   How does AJO better support the user journey of the "future", wh...

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    558

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  • 8/21/23
    How to see know issues of Adobe journey optimizer? For example, below link is one of the AJO known issue. Is there any documentation link available to access all AJO knows issues/kbarticles? https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-21210.html?lang=en

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  • 8/18/23
    Hi, I want to create an Audience rule (in rule builder) based on when a customer enters an Audience. In e.g. Offers I can use segmentMembership --> last qualification time  How can I make the same selection in Audience rule bilder, is it possible, if yes how? Many thanks in advance!

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  • 8/16/23
    what is the differnece between Segment Creation and RULES in Decision Management 

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  • Hi,  Do we have a form capability in AJO similar to Marketo, so we want to be able to capture the customers details e.g., contact us forms or register for an event etc.? ThanksPreeti

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  • Hi,  I am working on a use case, where we want to send the message to customer with the channel, they are most engaged with.  So based on their interaction with the brand, if customers interact (says opens) the email more than SMS or Push, they send them Email, if they interact with SMS then send SM...

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    776

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  • 8/9/23
    Hello, We are looking for way to render to more than one offer in a given placement. Considering the scenario, a placement has a decision scope with an collection that has 6 offers in it. A profile is qualified for 3 offers out of 6 and we want to display all the 3 of them in the placement. Is there...

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    797

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  • 8/9/23
    HI, I'm creating an email design with some fragments I previously created. They are all text fragments, some of them have images, but those images are hosted in an external FTP. When I save the email design, i get the following error: "Email size has exceed the limit of 100kb. (CJMMAS - 203-200)." W...

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    976

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  • 8/7/23
    We want to supply Year in Custom action from the field called registration Date which is in format "YYYY-MM-DD".Inside AJO which fx function we should use to extract year from the same.For example, RegistrationDate ="2022-07-08" , we want to use field as StartYear having value "2022".Please assist.

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