Adobe Journey Optimizer

Hi,In AJO is there a possiblity of adding video while drafting content for either email or whatsapp message.If this is possible can you please help me with steps how we can do same.Thanks

Hi all,  Our client is currently sending out marketing emails using Adobe Campaign, but they'll be switching to AJO soon. They already have a domain that they're currently using in Campaign. Can they re-use the same domain in AJO as well, or would they need a new domain for AJO? Thanks  

Hi, I created an audience with enrichment data. One field is type "string", the other field is "integer". When I create a condition rule on the string field, AJO correctly validates the syntax and the flow. However, when I create a condition rule on the integer, with a typecast, the condition valida...

Hi,I would like to understand what is the difference between the "Invalid Recipient" bounce reason and "Invalid Email Address" error reason which appears in the report?About the discarded profiles, how and where can we see the reasons for certain profiles to be discarded from the journey?Is there a ...

Hi,  Is there any feature in AJO which takes into account customer profile from AEP, ctr, open rates and recommends which outbound channel to use in order to contact customer?  Thanks 

Hi! I was trying to send an audience to Facebook and the following error appeared: Apparently, everything is working well with Facebook. Nothing has changed and the other audiences already sent are being fed with profiles. So, I have no idea what is going on. Can you help me, please? Thanks in advan...

I need to get Campaign Technical Details to get the campaign ID and other values - like message ID. Is it possible to get some kind of values as we do in Journeys?

HI ALL  @SatheeskannaK  @Mohan_Dugganab @arpan-garg @Anuhya-Y @akshaaga We are trying to use the event attribute with the help of contextual attribute in the below IF ELSE condition in expression fragment  and this "1141761358" is not letting us to validate the expression Can you let us know is ther...

Hi, I want to pass an expression fragment (SMS) as follows:"Hi first name" (first name to be taken from the profile attributes) into the custom action message body. Is this possible?If not, can I copy paste this fragment into the custom action body? Thanks 

Hi there, We are working on a feedback loop to our corporate communication history for communications (push, email, sms etc.) sent out from AJO. Using an example customer, we have two levels of customer identities (CRM1 - Web login account, CRM2 - billing accounts). It will be always be a 1:M  relat...