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  • 9/16/24
    Hi Everyone, This is related to a live journey for one of our usecase. We are using audience in the journey which is a streaming evaluation method. After the journey runs, we could see the profile count is 46(Same number that i can see it in Total qualified on Profile Over time section) and audience...

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  • 9/12/24
    Automatic wait nodeEach inbound message activity (In-app message, Code-based experience, or Card) comes with a 3-days Wait activity. As inbound messages automatically end when a profile reach out the end of the journey, we assume that you want your users to see it at least for 3 days. You can remove...

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  • 9/12/24
    "You can also use this mechanism to perform an action when there is no reaction to your messages. To do this, create a second path parallel to the reaction activity and add a wait activity. If there is no reaction during the period defined in the wait activity, the second path will be chosen. You ca...

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  • 9/12/24
    Can we add Multiple Business Events in Business Journey ? I am able to add only one business event followed by read audiences. If the answer is Yes , How can I add multiple business events in business journey ? If the answer is No , As per the below point it seems a profile can be present multiple t...

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  • 9/12/24
    You cannot modify your journey when the test mode is activated. When in test mode, you can directly publish the journey, no need to deactivate the test mode before.Above point seems incorrect- I don't see any option in UI to publish when a journey in test mode. is it through API we can publish when ...

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  • 9/12/24
    Hi Guys, I have opted out using the one-click-unsubscribe feature in AJO and the 'consents.marketing.email.val' is updated as n.Post that I am not able to send any emails to the user with the value = n.Is there a way we can change the value back to 'y' or reset so that the user can start receiving e...

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  • 9/12/24
    I have an expression fragment syntax "{{#inline "var_1"}}Value_1{{/inline}}" which I want to customize in the email content with the following"{{fragment id='ajo:1f0cd758-e1d5-4034-ba12-d69375018103' mode='inline' var_1='New_Value'}}{{var_1}}". I want the default value "Value_1" to be replaced with ...

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  • 9/11/24
    Hi,How can I retrieve the day of the week using the AJO Advanced Expression Editor? I'm encountering the following error when using the syntax {%= dayOfWeek(now()) %}.Date Time functions library | Adobe Journey Optimizer  

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  • 9/10/24
    I am noticing in the new AJO Reporting UI that I cannot see the individual emails in the report only the total performance for the campaign.  So comparing the performance of emails is not possible in the case of an A/B Test.   Also I noticed a very big different in the number appearing in the opens ...

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  • 9/10/24
    Hi, I want to implement a use case using a custom wait or condition in AJO where the current date should return the day of the week, ensuring that the date is neither a weekend nor a public holiday. If the date falls on either a weekend or a public holiday, the profile should wait until the next val...

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