Situation: we send out NPS e-mails, but only want customer to receive a NPS e-mail once in every 3 months. To do so, we created a segment and included everyone who has an event on their profile with the messageID corresponding to the message in the journey. Problem: But, I found out that the messa...
Hello, I've a question regarding Object Copy API I understand that with /exim/snapshots/copy I can copy objects from one sandbox to another. This works fine. But how can I "dump" an object to a local JSON file? I tried with /exim/snapshots/export but I only get some "correlationId". How can I dow...
Hello! how are they? I am new to using the platform and I cannot find where I can upload a database (csv file) to be able to use it as an audience in mailing. Is there a step by step that can help me? Hola! cómo están? Soy nueva utilizando la plataforma y no encuentro en donde puedo subir una base...
We currently have Campaign data sending to Analytics. Is there a similar connection to send data (like send count, open/click rate, etc) from AJO to Analytics? Update: We're looking specifically for Adobe Analytics integration.
With Adobe Target lacking frequency capping capabilities, we were hoping to develop a workaround via page visits (where the adobe experience would be) in an AEP segment.An example suppression segment query for seeing an experience 2 times in 5 days would be the following:Include audience who have at...
We have requirement to check customer profile information on external system before sending out the communication, standard use case to configure the on-demand Data Source in AJO. but we got stuck into mandatory header requirement in each call from external system (REST API), able to Authenticate th...
Hi, I am in a situation where I need to record/log the response from the "actions". I have action in my journey which connects to the third-party system via API call, now after this action step in the journey I need to update a field based on the response from the successful action call(API). Is...
Hi, I am getting this following error, JOURNEY ERROR => Journey version can't be deserialized (ERR_JOURNEYVERSION_107 ) Does anyone faced this type of error, if so any solution to this? I couldn't able to find the error codes in documentation as well. Thanks in Advance
Hello! A potentially newbie question here - is there a way to send an email proof of the Text-Only version? The system seems to only allow proofs for the HTML version. I understand you can toggle images on/off for the HTML version in your email client, but many email clients will serve up the Text...