Adobe Journey Optimizer

Hi Team, I have created a fragment using imported HTML code and am trying to enable "Editable fields," but I am encountering the following error.Error Message:- Unsupported content selected. Select another component.

Is there a way in AJO to view/edit all External Links in my Campaign?For example I have a new email I created with various links such as homepage, primary cta, secondary cta, unsubscribe link, etc.I want to set specific tracking IDs such as ?tracker1=123&tracker2=456&tracker3=890 that append to each...

Hi Team, I changed the background color of the content template, saved the changes, and sent a proof to my inbox. However, the background color is still white. Is this issue specific to my instance, or is it a global problem? Attached SS for reference.For your information, I clicked the tick mark to...

How to check details Events coming into Journey, before they are logged into datasets? Any other table apart from Journey step events?

Hi Team,I've updated the background color in the fragment and saved the changes, but when I include this fragment in my content template, the color update is not being reflected. Could you please help on this?

So with our current ESP we have logic queries in our footers that look like the below to direct them to our ESP's unsub page or our internal hosted unsub page: <#if unsub-i-is-null>${form('myesp_hosted_unsub', {}, 'EMAIL_ADDRESS_=' + EMAIL_ADDRESS_)}<#else>https://www.mysite.com/page?t=lun&eid=eml-e...

We have created a few placements (in the same sandbox/environment) for the same channel (web) and same content type (text). But some placements have prefix: 'dps:offer-placement:' whereas some have 'xcore:offer-placement:' Can someone explain why the prefixes are different?@Mohan_Dugganab @Satheeska...

Hi,I am working on a use case where events related to Add/remove from cart could be send even when the user is not logged in into the website. Will there be any problem if we receive events from anonymous users? We would anyway be checking marketing consent before sending out communication. Is there...

Hi there, We have an event that can have namespace1 or namespace2 in the identityMap, but not both at the same time. In an AJO journey, how can we start a journey with an event namespace that starts with whichever is available in the identityMap? I understand I can achieve this by building 2 differe...

I am seeking assistance with generating comprehensive reports for journeys that have multiple versions. When updating an existing journey, a new version is created, which results in a new version ID and resets the associated statistics. Is there a way to view or pull a report that encompasses the en...