Staggering a list of audience throughout the day - SMS

[akwankl]

Hi there,

We have a batch segment that updates once a day, say 1500 customers and the intention is to send these customers a SMS. One of the requirements is to stagger this list and send say, send SMS to 300 customers every x hours, instead of sending 1500 all at once. 

Is this possible to implement in a journey/campaign?

Thanks!

[SatheeskannaK · Accepted solution]

@akwankl, You should stagger them using the condition activity in a journey with a percentage split. Start the journey with the read audience and have a condition activity to split the profile using percentage split and include wait activity for each path to send the SMS.

[dugganab]

You can follow the pattern mentioned here in this documentation https://experienceleague.adobe.com/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cas... to limit the throughput using a combination of splits and percentages

[akwankl]

Amazing, thank you! This solves it!