Hi there,
We have a batch segment that updates once a day, say 1500 customers and the intention is to send these customers a SMS. One of the requirements is to stagger this list and send say, send SMS to 300 customers every x hours, instead of sending 1500 all at once.
Is this possible to implement in a journey/campaign?
Thanks!
Solved! Go to Solution.
Views
Replies
Total Likes
@akwankl, You should stagger them using the condition activity in a journey with a percentage split. Start the journey with the read audience and have a condition activity to split the profile using percentage split and include wait activity for each path to send the SMS.
Views
Replies
Total Likes
@akwankl, You should stagger them using the condition activity in a journey with a percentage split. Start the journey with the read audience and have a condition activity to split the profile using percentage split and include wait activity for each path to send the SMS.
Views
Replies
Total Likes
You can follow the pattern mentioned here in this documentation https://experienceleague.adobe.com/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cas... to limit the throughput using a combination of splits and percentages
Views
Replies
Total Likes
Amazing, thank you! This solves it!
Views
Replies
Total Likes