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Level 2
September 30, 2024
Solved

Getting error while clicking on mirror page link

  • September 30, 2024
  • 2 replies
  • 758 views

HI Community, 

 

while clicking on mirror page/ view online link, we are getting the error, Kindly help.

I am attaching the snap of error for reference

 

 

Thanks,

Akram Husain

 

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Best answer by SatheeskannaK

It shouldn't affect anything having dynamic offers unless variants of that offer don't include a mirror page. 

2 replies

SatheeskannaK
Community Advisor
Community Advisor
September 30, 2024

@akramh Can you verify that you're not falling into any of the guardrails mentioned here?

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/email/design-email/add-content/message-tracking#mirror-page

Is that specific to certain emails or happening across all the emails?

Thanks, Sathees
AkramHAuthor
Level 2
October 1, 2024

Thanks @satheeskannak  for sharing the guardrails, I have checked my Email template, everything is as per the guardrails.

 

This issue is happening only with the emails having dynamic offers, and while testing we have seen it is only for some of the profiles.

 

Thanks,

Akram

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
October 1, 2024

It shouldn't affect anything having dynamic offers unless variants of that offer don't include a mirror page. 

Thanks, Sathees
Sukrity_Wadhwa
Community Manager
Community Manager
October 16, 2024

Hi @akramh,

Was @satheeskannak's solution helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa