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  • 7/10/23
    Hi Community, I have configured an external API as a data source and I'm attempting to retrieve some data from this API endpoint to personalize my AJO email content.I am making a call within the journey to update the profile data (that I have extended with the relevant fields), and then referencing ...

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  • 7/8/23
    Hello all,  I am trying to configure an AJO cart abandonment journey with a personalized email as shown in this link.  I am not sure on the type of event that is being used for this for the configuration of this use case in the tutorial. I tried using a unitary system generated event, however, it do...

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  • 7/7/23
    Dear, I would like to use an event field from event X in event Y (it concerns a language field).These events are linked because they carry the same order uid, so I would like to cross reference based on this order uid and then see the language value from the first event. I have tried the following:c...

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  • 7/5/23
    Followed the walkthrough setup of app surfaces, data streams and extension installs for Mobile SDK with AJO service here, but unable to get the push notification to work.  Through the process you identify the app with a specific appId and connect via assurance to their validation checker, and at thi...

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  • 7/4/23
    Is it possible to integrate the Adobe Journey Optimizer with Adobe Commerce. If yes can you please provide me with process for integration or configuration. 

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  • 7/3/23
    Hi there, Working with AJO here.  We need to ensure that emails, as part of a Journey, are sent only from Monday to Friday. Profiles enter the Journey on a daily basis based on a rolling date. Ideally, we would like profiles to enter the Journey on Saturdays and Sundays as well, for them to be queue...

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  • 7/2/23
    Hi Team, We are trying to populate the dynamic offer end date in email creative base on journey run date + 30 days in specific format.Did anyone can help me on the same? I can populate the date (2023-07-02) but want in MM/DD/YYYY format

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  • 6/30/23
    How can I query the consent service dataset to retrieve opt-ins/out to subscription lists? consent service datasetGet Started with Datasets | Adobe Journey Optimizer

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  • 6/29/23
    We have configured the custom action with basic authentication, to send SMS using third-party tools, but when we use them in Journey, we get an HTTP error and Timed Out.As the following image shows: what could be the reason?

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    SMS
  • 6/29/23
    Hi All,While trying to create a transactional campaign in adobe journey optimizer, I am getting the below error "The referenced campaign audience type is not allowed for the provisioned channels". I am usingEmail as channel and Email as identity for campaign configuration. PFB the screenshotCould an...

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