Adobe Journey Optimizer

Hello,I have created a rule that checks if a customer has not purchased a product with SKU number 123. This SKU is present in the event dataset associated with a customer's profile. I used this eligibility rule to make an offer decision. However, when I create an email campaign and use this offer de...

Hi! I want to use the fields from an enriched audience (companyName and companyCount) in AJO journey,   but when I select the enriched field the advanced editor from journey looks like this #{ExperiencePlatform.ProfileFieldGroup.profile._spnam.audienceEnrichment.entry('put_a_key_here').audienceEnric...

Hi all, I'm currently working with Adobe Journey Optimizer (AJO) and have a specific requirement to initiate a journey based on dynamic dates. In my case, I have already captured an attribute termed "Arrival Day" within the Customer Data Platform (CDP).My objective is to utilize this arrival date to...

Hello, After a Purchase event, we'd like to update the visitor's "Loyalty Points" by taking the existing value in the Profile and adding the Purchase amount to it.  For example, if the existing Loyalty Points value in the Person dataset is "100" and they purchase something for "59.99", we want to wr...

Hi, is there a built in logic where an offer will be change status to Archived when reaching end date?  Many thanks! 

Hello, I'm trying to generate a Order Confirmation email and not getting the data from the productListItems - even in Test mode.  My basic setup is the same as outlined in Adobe's help file.   {{#each context.journey.events.event_ID.productListItems as |product|}} <table> <tbody> <...

Hello, I'm trying to accomplish this in Journey Orchestration. Terminate two events into a single action.  In the example below, if the visitor purchases they go to the Confirmation email, if they abandon, the get a Cart Abandon email and if they eventually purchase they should get the same Confirma...

There seems to be a latency of about 10-15 minutes for a offer to display - in my use case, I have capping set to 1. Once the offer with the highest priority is displayed, it is being capped at 1 as expected, but it takes about 10-15 minutes for the offer with the next priority to be displayed. Anyo...

Hi , I am having some troubles understanding composition in AJO. I have a audience with some profiles as its member. If i now want to enrich this audience with some more info like product details , i have to create a composition with enrichment in the workflow. My question is when will this enrichme...

Other than jump action, Which action have to be used at the end of the previous journey to trigger the next journey? Can I get a document for this question?