Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

I'm trying to configure the capping API to limit the calls to an external system. The system create the rules but when i'm trying to deploy this rules the system give me this error:"errorCode": "ERR_AUTHORING_ENDPOINTCONFIG_2","error": "endpoint not whitelisted: please contact your administrator" Ho...

Hi @SatheeskannaK  @dugganab @Ivan_Mironchuk Have one doubt that is it possible can we change the Date format in the Email Templete for the Date.It is comming like this DD:MM:YY but i want to show this like MM:DD:YY Is this passible in AJO with any Helper function. If Yes Please Let Me know how it c...

How can the Audience in AJO can be tested, whether the records qualifying in the Audience are as expected. The initial read Audiences are ignored while using test mode of the journey. One of the approach to verify the records is by querying the Profile snapshot and compare the count with Audience. T...

 How to put condition on a OOB schema[Not the profile attributes] attribute in Journey. Eg. I want to send the Follow up email who clicked on CTA 1 or CTA 2 after 5 days from the 1st email. Attributes like - Opens, Clicks, Tracked URL. Note: It can be achieved using the Audience for each CTA conditi...

I see two places where we can define qualified audience either rule based or segment based while creating and serving offers in AJO.Offer eligibility while creating offer.In decision eligibility while creating Decisions.why do we need at offer level when offer can't be delivered independently with o...

Hi there, For our push notification, there is need to return a dynamic deeplink based on certain criteria the customer is eligible for.  As an example, this is what I am looking to accomplish:{%#if "abc"="123"%} myAppScheme://webview?redirect=https://www.google.com {%else if "aaa"="aaa"%} myAppSchem...

Hello, Can someone please help me figure out how to sync changes made in the desktop vs. the mobile version of a content template in AJO? For example, I changed the Call to Action button color on mobile, but it did not change on desktop. I have it set to 'Show on All Devices'. Is there a way to sync...

Hello, Is there a way to set favorite colors or a color template in AJO? Thanks. 

Hi everyone, I'm looking to optimize my email marketing campaigns using Adobe Journey Optimizer (AJO) by targeting different audience segments based on their email open rates over the last 90 days. I would appreciate any guidance or best practices on how to achieve this. Identify and track necessary...

We are out with the 7th edition of the Adobe Journey Optimizer Community Lens! Adobe Journey Optimizer Community Lens is your community newsletter that highlights the latest updates from the Adobe Journey Optimizer Community in one place. In this edition, we are sharing highlights from March to May ...