Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

Is it possible to create an A/B test within the body copy of an email within AJO? For example, if I want 50% of users to one line of copy and the remaining 50% of users a different line of copy, but want to set it up in a single email template is that possible? 

Does Adobe Journey Optimizer support javascript in email template creation

DescriptionI think it would be a huge improvement to the email designe if we could ensure that elements in the email is mso optimized WITHOUT breaking the visual editor. For a lot of companies, it is not necesarrily developers who work with the emails and thus a visual editor is needed for flexibili...

What is the difference between Channel (email) and Email Identity in the landing page opt-out? In the documentation, it is mentioned that opt-in or opt-out applies to all email addresses of a profile with Channel (email). In the case of work email, billing email, etc., how does AJO recognize communi...

Hi community! We are in the proces of implementing transactional campaigns to handle our reciepts for transactions in AJO.I realize that there does not seem to be any way to view logs for incoming calls or anything in AJO, is that just me or is that in fact true? How can we debug campaigns if we hav...

Hi Everyone, My client wants to add a payment link in their monthly invoice emails which they are planning to send via AJO. There is a Tokenized link which comes from token management database, so the payment link is tokenized AND should be placed as a hyperlink. Would AJO be able to pass the tokeni...

Hi, you can see the error rate better with the new view of journeys. This e-mail has 120 errors, with all the same reason: message execution error. I can not find out what it means when I check the documentation. Does someone know? Also a request to Adobe to just have a list with all error messages ...

Hey, I am looking implementing AMP emails from AJO,how every there is a block of creating the email in AMP syntax, i tried import HTML, it stucked at the step of "import your email", it shows"{error: Error: Failed to execute 'setAttribute' on 'Element': '4email' is not a valid attribute name." in th...

Hi, I am working with Transactional API Triggered campaigns. I am particularly interested in this case: Let's say that:1. The API is triggered for an individual whose ECID is not stored in AEP and the ECID namespace is what's being used in the payload to recognize the individuals for whom the API is...

Hi Everyone, I want to run a campaign from a custom audience upload, there is a column in this custom upload which I want to use for personalisation as well.According to Adobe doc, when importing the externally generated audience, all the fields except the primary identifier field is considered payl...