Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

Hi there, I have a very complicated nested array structure, that looks something like this:  "OfferRecos": [ { "AA": { "customerID": 123 "ABCOffers": [ { "serviceAddressId": 333 "ServiceAddress": [ { ...

Hi everyone, In the Action Push configuration, can we configure a default Custom Data variable? It would be that every time someone decides to use the Action Push, by default they have a Custom Data var1 = value1. Regards,Diego P.

Created a content template that includes expression fragments and landing pages. When I use the content template in an email within a journey, the expression fragments and landing pages work as expected. However, when I copied the HTML code of the same content template and added it to an offer (with...

I would like to mark some profiles as a test ones according to this documentation.https://experienceleague.adobe.com/en/docs/journey-optimizer/using/audiences-profiles-identities/profiles/creating-test-profiles#turning-profile-into-testWhy I am not able to write it down manually? Value = "True" 

Suppose that user have multiple products in the cart. How to iterate in email designer through every product (through productListItems) and put multiple product names in the design. I have got something like this for now: 

Hi All For some reason, we must use a Custom Action in conjunction with AIO to send an SMS payload to an SMS provider. So, by not using the SMS channel Surface, we miss AJO's OOTB message logging. Are there any AJO API calls that can help us insert those details into the log schemas? If we go the sc...

I have created a simple segment in AJO, but I am always getting zero in 'Qualified Profiles Count' even after getting a count in "Estimated Profiles'.  

Hello users, I would like to create an audience based on the contacts/persons selected in a journey. I would like to select all, as I want to exclude them from another journey. But i have noticed that I can only select if I select the persons for sending email. If I use any custom actions, the perso...

Hello Team,I have created Email offers and want to display results based on Offer Priority. I have created Gender rules for different offers, while testing when I trigger event based on different Genders I get the same results.For Example, In test mode, when I am testing a record with one email id w...

Looking for info to fetch a list of the profile count/details of those who received a specific offer via a specific journey/campaign.   Is there any documentation available for sample queries related to the offer decision? Is there any common attribute that can be used to join the offer decision and...