Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Hi everyone,   In the new Adobe Campaign Orchestrations release, we now have the capability to define relational schemas. While going through the documentation, I noticed mentions of a “recipient” schema, and I have some questions regarding how it works:   As I understand it, there is no out-of-the...

In documentation there is an example: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/primary-email-addresses#in-the-email-configuration In my env: 

HiI have the following question: Is it possible to ingest data into an Experience Event schema using Data Distiller in Adobe Experience Platform, and have those records act as triggers for a Journey in Adobe Journey Optimizer? My scenario would be:- Generate/transform data using Data Distiller (Quer...

Hello Community,I've successfully configured a WhatsApp channel in Adobe Journey Optimizer and can send outbound messages using Meta's test number.My issue is with opt-in and opt-out confirmation messages:When I reply with an opt-in or opt-out keyword (e.g., 'STOP', 'START'), the action does process...

Hi, Can we run AJO standalone without AEP-CDP module to send emails by uploading records via CSV file and creating custom audiences?for starting phase, we need to just start with AJO, and later phases plug in CDP. I know it's not recommended approach, just want to know any options.

Are there any guardrails or considerations to keep in mind when creating an IP pool in a sandbox with 6–7 IPs?Can we randomly group a few of them into an IP pool, or are there best practices we should follow? 

Hi everyone,I’m using Adobe Shared Sandbox and testing a journey in AJO where one profile can have multiple objects (for example, multiple accounts). To model this, I created an object array (accountDetails) inside the profile schema. Each object has:accountId (set up as a secondary identity in a no...

Hey There!       I have a custom action which returns payload in the below format (as a contextual attribute) {"data": {     "products": {            "products": [                  {                      "productId": "111",                      "title": "sample-title",                       "url": "...

It is nice to be able to store/move and organize Templates in a folder structure. But when you start to have many Templates and you want to organize them, it is hard to know witch Template is in witch folder, and if a Template has been placed in a folder or not.So to be able to work faster and easie...

It is nice to be able to store/move and organize Fragments in a folder structure. But when you start to have many Fragments and you want to organize them, it is hard to know witch Fragments is in witch folder, and if a Fragment has been placed in a folder or not. So to be able to work faster and eas...