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PulkitJain
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Lead Product Consultant, AEM Forms
Noida, India
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Re: Can anyone please help on downloading the addon for AEM forms 6.5 for MAC OSX
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PulkitJain
- Adobe Experience Manager Forms
@PriyankaDatta This seems to be an issue with access to the download portal. So please contact system administrator of your organization OR raise a support with ticket with us.Hope this helps! PS- Girish pointed out an exception with PDF Generator as it's not supported on Max OS X. Otherwise you should be able to set-up AEM Forms instance but that too, for development/testing purposes NOT production.

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Re: I am trying to use out of box accordion component in my AEM project (6.5.6.0). Its working as expected when I extend the accordion component in crx/de But when I'm trying to build the project using Eclipse, I'm getting the below error.
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PulkitJain
- Adobe Experience Manager Forms
@Mounikasri This seems to be an issue in your pom.xml that might be referencing an older version of template language with no support for in relational operator. Please update the version to the latest and give it a try. Hope this helps!

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Re: Detect field value change in adaptive forms
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PulkitJain
- Adobe Experience Manager Forms
@SeanLapointe Usually button clicks or field exit events can be used to validate the rules so you can check for the (field value change AND value of the field against the set default value of the hidden field) here.

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Re: Dropdown list doesn't update
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PulkitJain
- Adobe Experience Manager
@ajurAlthough its suggested that you disable the cache on development set-up for known reasons but you can follow the same for production set-up as well.

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Re: Thread Dump and Heap Dump issues
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- Adobe Experience Manager Forms
@GleniB I think the first step would be to review the thread dump thoroughly for any stuck/blocked threads on any particular process/activity, since you've mentioned "having a very hard time with the load recently". In case of OutOfMemory situations OR frequent garbage collection activities (drawing conclusion from thread dump analysis), you can review the Heap dumps to check for any memory leakage, objects with high memory usage or object graph to identify objects of not releasing memory.

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Re: Dropdown list doesn't update
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PulkitJain
- Adobe Experience Manager
@ajur Usually production deployment is not a iterative process so we recommend this change for development set-up only.

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Re: Dropdown list doesn't update
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@ajur . Adaptive forms usually caches the HTML content/ structure of an adaptive form but not the data. Although we recommend that the adaptive forms cache is disabled, while developing custom components on the development server so you can set the value "Number of Adaptive Forms" to 0 (default 100) of Adaptive Form and Interactive Communication Web Channel Configuration[0] in the configMgr. Hope this helps. [0] - https://experienceleague.adobe.com/docs/experience-manager-64/forms/install-aem-fo...

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Re: Thread Dump and Heap Dump issues
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PulkitJain
- Adobe Experience Manager Forms
@GleniB Garbage collection happens every now and then on the server but if the blocking thread belongs to a doamon thread e.g. garbage collection thread then it could be an issue. Its worth reviewing the heap dumps[0] as well to check why is the garbage collection happening so frequently. For a quicker turnaround, please raise a support ticket along with the required details/dumps. [0] - https://heaphero.io/

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Re: Issue with Content fragment Programmatically
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- Adobe Experience Manager Forms
@A9 You can review this reference link for more information on how to create content fragment programatically - https://www.adobe.io/experience-manager/reference-materials/6-5/javadoc/com/adobe/cq/dam/cfm/ContentFragmentManager.html For an expert advise, please post your question over the AEM sites community page - https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/ct-p/adobe-experience-manager-community

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Re: AEM 6.5 on premise File Upload stopped working
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- Adobe Experience Manager
@Leena_1 Let's discuss this issue today over a screenshare. I will share the meeting invite over the support ticket.

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Re: AEM 6.5 on premise File Upload stopped working
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@Leena_1 If reverting the changes is not helping then this might not be the cause of the issue.Please reinstall the AEM Forms package (do recheck the correct version[0]) and capture the HAR logs in case the issue persists. [0] - https://experienceleague.adobe.com/docs/experience-manager-release-information/aem-release-updates/forms-updates/aem-forms-releases.html?lang=en

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Re: AEM Forms theme editor not loading
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PulkitJain
- Adobe Experience Manager Forms
@justinnikolai11 This issue seems to be similar to an old thread: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-forms/forms-theme-editor-errors/m-p/422899#M7625You may see console logs full of error msgs. Please check if all the "**aemds**" and "**aemfd**" packages are in installed state as per the corresponding Forms package.If the issue persists after reinstallation, feel free to raise a support ticket for indepth investigation.

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Re: AEM 6.5 on premise File Upload stopped working
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- Adobe Experience Manager
@Leena_1 This seems to be an issue specific to your AEM instance. Is the instance in a good state, bundles are in active state? Is this issue browser specific?Please review the console logs for any specific errors or network logs.

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Re: AEM 6.5 OSGi Spanish Font in forms output
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@Leena_1 Seems there is no issue with the font as it has worked for you previouslyI would suggest that you follow the helpdoc[0] to generate debug logs to troubleshoot the font issue and raise a support ticket. [0] - https://experienceleague.adobe.com/docs/experience-manager-learn/forms/troubleshooting/how-to-debug-font-related-issue-for-forms-and-output-service.html%3Flang%3Dsv

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Re: Automate the conversion of the XFA PDFs to standard PDFs with form fields
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- Adobe Experience Manager Forms
@manu-gupta This old thread provides multiple solutions to convert XFA form to Acroform but the field name discrepancy seems to be an issue. Quoting one of the responses "XFA PDFs contain an AcroForm dictionary at the Cos level, but they are not accessible in the same way as AcroForm fields are" - this could be the reason why.

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Re: Bad CPU on OSX
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- Adobe Experience Manager Forms
@Gaurav-Behl I don't see any alternate solution/recommended path for these use cases in discussion internally or in archives.

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Re: Decimal Field Leading and Trailing digits issue
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PulkitJain
- Adobe Experience Manager Forms
@tanshu Looks similar to the discussion concluded here - https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-forms/pattern-issue-with-pdf-forms-developed-from-designer/td-p/429980 I think both the cases reported will be resolved with the solution provided here Hope this helps!

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Re: Regarding Adobe Livecycle Designer Adobe Arabic font
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PulkitJain
- Adobe Experience Manager Forms
@Inbavalli If you're trying to add arabic font to a designer form then there shouldn't be any issue if the documentation[0] is followed. Font should be available (under windows font directory) to the Designer client. What is the error msg that you're getting?Let me know if you're using a different use-case. [0] - https://help.adobe.com/en_US/AEMForms/6.1/DesignerHelp/WS92d06802c76abadb-728f46ac129b395660c-7ef5.2.html

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Re: How do I check for duplicate Employee Names throughout a form with multiple repeating tables?
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- Adobe Experience Manager Forms
@nowackem I see that there could be multiple rows/employee names in a table and multiple tables (with "Add payroll information")What event do you want to check the duplicate values with? I don't see any submit button or option to save the form. We can check for the duplicate names but wanted to understand the use-case better.

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Re: How do I run an Exit event script upon a change in another field?
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@nowackem You need to update the exit event of "hourlyRateCap" with the same script[0] to reset the values in case of any changes and NOT the change event.I have updated the form and it works as per the instructions- https://drive.google.com/file/d/1oVWCDknyCNWwImMSOHKK0990-1O7ITzB/view?usp=sharing Please review the form and let me know. Hope this helps. [0]if (this.resolveNode("hourlyRate").rawValue > this.resolveNode("hourlyRateCap").rawValue) { this.resolveNode("hourlyRateUsed").rawValue = th...

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Betreff: In aem forms 6.5, pdf generator watermark coming by default on output pdf when i convert tiff to pdf
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- Adobe Experience Manager Forms
@Kosta_Prokopiu1 I have seen this watermark even when the "License has expired".@Saikumar1 It could be either of the case- Installation hasn't been licensed or the License has expired.

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Re: In aem forms 6.5, pdf generator watermark coming by default on output pdf when i convert tiff to pdf
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PulkitJain
- Adobe Experience Manager Forms
@Saikumar1 This JEE installation must be having "PDF Generator Evaluation" service in the adminui thus the conversions will have this watermark, by default.Please ensure that this set-up has a valid serial key or reinstall with a new license to mitigate this problem.

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Re: DDX converts attachments to PDF
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@jCaltrans Assembler service calls PDFG at the time of conversion, by default so not sure if its possible to bypass this step but you can explicitly specify the mimetype and encoding of the file attachment to ensure the filetype is intact after the conversion. Hope this helps!

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Re: Live Cycle server stops working, while combining large pdf's size around 1.5gb
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- Adobe Experience Manager Forms
@Shaji_KGL We would need server logs to identify the root cause of the issue and suggest next steps. From the problem statement this seems to be issue with the sheer size of the document so i would recommend that you review the Livecycle performance tuning parameters and fine tune parameters like max inline size etc. This could also be an issue with performance tuning of the JVM like max heap allocated etc OR this issue may require some watch folder throttlingAnyways, server log from the time wi...

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Re: Sailpoint integration with AEM Forms
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@Cathal_Fitzgerald Thanks for confirming! I have rechecked internally and didn't find any reference implementation/integration with Sailpoint. You may test the steps provided on another thread for similar request in AEM but not sure if that is going to work.

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Re: How to create a PDF/A document after the user fills out the form in Acrobat?
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@nowackem I am not sure if this is even possible in Designer created Forms but you can make a webservice call to Forms server for such conversions from Acrobat following this helpdoc. I see that the GeneratePDF service supports direct REST invocation and you may have to tweak the output file format. I will wait for the experts to comment on this one, but in case you don't want to use Forms Server then i don't think it's possible OOTB unless user saves the form manually.

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Re: Sailpoint integration with AEM Forms
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@Cathal_Fitzgerald I don't see any internal/public facing document that confirms that Sailpoint has been certified to work with AEM Forms. This integration may or may not work but i see another thread for similar request in AEM.Is there a particular requirement to integrate Sailpoint with AEM Forms?

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Re: Converting PDF to XDP form
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@RaviMRam For issue with Date field exit event, could you please share the logic you've implemented? We can check the issue in-house with the latest build if this is genuine issue.For issue with events getting triggered multiple times, it could be the case that the event is propagated across the heirarchy of the form/subform. I am not sure if you're taking the PDFForm as the blueprint for creating the XDP but i'd suggest that you refer the Designer scripting guide- https://helpx.adobe.com/conten...

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Re: How to create/add the new RTE custom plugin for email
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@swathialeti If this is not related to AEM Forms, then i'd suggest that you should post the question here for an expert advise. Anyways, this doc should be helpful -https://experienceleague.adobe.com/docs/experience-manager-64/administering/operations/rich-text-editor.html?lang=en

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Re: How to create/add the new RTE custom plugin for email
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@swathialeti As of now the RTE feature are provided by default for the RTE enabled forms field like guideTextBox ((/libs/fd/af/components/guidetextbox) with AEM Forms. Currently configuration of properties for components are provided as default at [0] . Though, AEM does provide multiple options [1] to leverage RTE OOTB. Hope this helps! [0]: /libs/fd/af/runtime/clientlibs/widgets/richTextField/javascript/GuideRichTextField.js[1]: https://experienceleague.adobe.com/docs/experience-manager-64/admi...

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