Product Communities

Early in my time at Ansell, I had the wonderful opportunity to learn Marketo directly from my manager. When he eventually left the company, I was eager to step into his shoes. However, the initial feedback I received was a bit discouraging—I was told I was too "green" and simply didn't have the years of experience they were looking for.I deeply believed in my ability to do the job well, so I decided to show them rather than just tell them. I went into my interview and simply slid my Marketo Certified Expert certification across the table. That one gesture completely changed the conversation, and I walked out of that room with the role.I poured my energy into making sure they never regretted taking a chance on me. Over time, we were able to grow the scope of that position threefold. I also had the pleasure of leading our team through the successful launch of a brand new UTM process, along with a multi-touch attribution model to get a much clearer, more accurate picture of our marketing

I want to set up an alert for our Customers metric, which gets updated in AA table every day after 14 pm.The anomaly alerts that I set up are sent at 00.00 which is way earlier than the Customers table is updated. Is there a way to set up the alert to be sent after 14.00 instead of at 00.00? 

ACC has a long-standing bug where images inside MSO conditionals are not detected during content upload. The parser appears to treat the conditional comment wrapper as a standard HTML comment, causing any <img> tags within to be skipped entirely during asset discovery.Affected pattern:html<!--[if mso | ie]> <img src="https://images.emlcdn.net/cdn/..." width="640" ...><![endif]-->This becomes particularly painful when a template uses MSO image fallbacks for animated media (GIFs/video posters)  potentially dozens of images that all require manual intervention each deployment cycle.Current workaround (unacceptable at scale): Strip the conditional comment wrappers → upload → re-wrap. Completely counterproductive for templates with multiple fallback images.

When an image in DAM is moved from folder 1 to folder 2, we see that the content pages with references to the images are updated but the content fragments are not updated. Is there a way to make sure that anytime an image is moved, the references of the image in Content Fragments are also updated? I am using AEMaaCS. Thanks, David.

Hi ,I am looking for some solution to attach documents to Marketo email and track the success rate of document watch. Could anyone guide me if there are  any out of box options for email attachments?Thanks in advance for your help! Thanks,Babu

I am in the process of migrating a transactional campaign from Salesforce Marketing Cloud (SFMC) to Adobe Journey Optimizer (AJO) as an API-triggered transactional campaign.In SFMC, I can easily access all the JSON files used to trigger emails to customers via data extensions. These JSON files allow me to verify which customer received specific communications and cross-check the data in case of discrepancies. Additionally, I can conveniently filter profiles or emails based on order numbers to locate the corresponding JSON file used to trigger the email.However, in AJO, the data received via an API for a transactional campaign is not stored. How can I verify and identify which customer received specific information in this scenario?

  Hi folks,   NEW (and improved) as of March 5, 2025 3pm Mountain   With thanks to @sven-ix for this thought inspiring post, I am pleased to share this solution to the years-old "detect copy" challenge using a derivative work of my Targeted Auditing technique:   create a custom form (e.g. Project Genealogy, as below) that you will attach it to all Projects of interest; or if you prefer, skip this step and instead repeat the remainders on your existing common Project Custom Form(s) of interest add two calculated parameters ("Project Genealogy" and "Project Original Or Copy", respectively; both Text format) to the custom form save the form (so Workfront "knows" that those parameters now exist) set the NEW Project Genealogy formula as follows (and as below):     IF(ISBLANK({DE:Project Genealogy}) ,CONCAT("Created on ",{entryDate}," (",{referenceNumber},") as '",{name},"' by ",{enteredBy}.{name}) ,IF(CONTAINS(CONCAT(" (",{referenc

When looking at the flow Viz I know it shows number of path views for the previous/ next pages. But is there a way to switch it so that it displays the percentage? I know I can see the percentages if i hover over them but Id like to be able to export it so that the percentages are visible 

We have plenty of PDF on our website that Google has indexed. Since they don't require a password to be viewed, the visitors can view them after clicking on the Google results. If that's the only thing they do, we can't see any data on Adobe Analytics. We are aware that having a landing page would make things much easier but, is there anyway to track these PDF views? Thanks a lot. 

Hello Community,Do we have any solution in Adobe Analytics or Launch where we can pass on the UTM paramters from one page to anaother without losing the data e.g.;Page A: www.example01.com?utm_source=newsletter&utm_medium=email&utm_campaign=campaign01Page B: https://www.example02.comWant to pass the UTMs in Page A to Page B when someone clicks on PageB (which is a link within my Landing Page A)Thanks!

We have an account with Oktopost and have multiple partitions. Oktopost recommends using the partition rules to push the data to the appropriate place, but the field required to do that for us is not a field accessible by the partition rules. Does anyone else have this issue or a work around besides going to SFDC or the CRM and adjust the location by that tool?

I am implementing Adobe Target Recommendations via AEP Web SDK and Launch. While the network calls appear to be firing correctly with the necessary entity attributes, the Target Recommendations Catalog has not updated with these product details, even after waiting 24+ hours.Implementation:I am using a "Send Event" action within a Launch rule. Because my data layer is fully populated later in the page load, I have mapped the entity attributes to the "Web Webpagedetails Page Views" event type.Current Rule Configuration (See attached images): Extension: Adobe Experience Platform Web SDK Action Type: Send Event XDM: %XDM Payload: All Page Views% Data: %adobe-target-parameters [xdm]% (This is where my __adobe.target entity data is mapped). The Payload:In the browser network tab (interact call), the payload looks correct: events[0].data.__adobe.target.entity.id is present. entity.name, entity.value, and entity.pageUrl are all populating with the expected strings/numbers.   The Sequ

We are in process of migrating to new RHEL servers for our AEM Author on Dev.We had SAML configured on the Dev Author server which used load balancer url to login. The ACS url is also configured on this F5 url. This setup works fine.Now, we have diverted the traffic from this F5 to the new Dev Author, copied all the SAML configs as-is. Added +/Sites.html in Sling Authentication. However, when we attempt to login, it takes us to SSO, after successful login, it does not redirect to /sites.html and stays on the ping federate page.   

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 Hi Community,I am facing an issue with an Action Campaign in Adobe Journey Optimizer (AJO) for sending push notifications related to custom announcements.Scenario I created an Action Campaign for push notifications. Triggering rules have been configured. The audience is batch evaluated. The campaign activates successfully. However, after activation: Only a few users actually receive the push notification. In the campaign report, I can see that Targeted and Sent counts are almost the same. But a large number of profiles are showing as Bounced. One of the error reasons I see is: PushNoMessageFoundForDecisionPath Note: This is currently being tested in a Dev environment. The mobile app currently has only around 20–30 active users. Users may or may not have granted push notification permissions. Push notifications from Journeys using the same audience seem to work. Questions What exactly does the error PushNoMessageFoundForDecisionPath mean in the context of AJO push campaigns

Hi All,Quick question - is it possible to create an email template in Marketo as one single module with multiple editable components within (like header, CTA, text….) so that when I duplicate it everything will be duplicated.Your thoughts please!!Thanks!

Hi Team, I was browsing a web page and found that some of the links are not functional on the page. Below are the screenshots for your reference:     All these are redirecting to Experience League Community homepage.  cc ​@jon_chen 

I have a situation where i need to make an AEM author post call from my OSGI Service, now we need some authentication to make this call , i tried with basic auth and it works absolutely fine. But i am looking for more secure option like by using bearer token and upon researching i found out we can use OAuth since JWT is deprecated. But after setting up OAuth i am getting 403 Forbidden from my api call response, earlier i used to get 401 unauthorized. Can someone suggest what should be the ideal setup for making AEM API calls using OAuth, it seems i have set it up incorrectly.

We have a lot of websites implemented with web SDK tagging . Each websites has their own Tag properties, managed Libraries and Environments. There is an issue which frequently occurs as the FE team incorrectly updates the launch script in individual websites. And it is difficult to manually inspect all the websites on daily basis and see if those are having the correct launch scripts. Is there a proven/simple way to automate this with some tools and check on daily basis that all the websites has the expected launch script present?  and also send an alert if an incorrect launch script is injected in a website? Please advise.

Hello We’re doing more global, cross‑regional projects,and as we’re not fully set up for global resourcing yet,  we;re having challenges with schedules and task timings I’m also keen to understand best practice for setting up resource pools when working across multiple regions and time zones.If you’re managing global projects and  resources in Workfront I’d love to hear what works for you

The Adobe Orchestrated Campaign Module (OCM) should allow filter criteria defined during the Build Audience step to be persisted and reused. Why is this feature important to you As an architect designing complex multi-step orchestration workflows, having to rebuild identical filters across different nodes introduces unnecessary friction, increases the time to value, and raises the risk of human error in audience targeting. How would you like the feature to work Once a user creates a filter in the Build Audience step, there should be an option to save or inherit this logic in subsequent Enrichment activities without manual recreation. Current Behaviour Filter criteria defined during the Build Audience step are not persisted or available for reuse in subsequent Enrichment activities