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KellieGardner
Community Advisor
KellieGardnerCommunity Advisor
Community Advisor
June 24, 2026
Solved

Workfront Dashboard Owner After Deactivation

  • June 24, 2026
  • 3 replies
  • 99 views

I’m trying to investigate why some user-created Dashboards in a system don’t have an Owner Name/ID. 

 

Does anyone know if the owner's name disappears if the creator is deactivated?

 

 

    Best answer by KellieGardner

    Final answer - it happens when environment promotion is used to push dashboards across environments. 

     

    3 replies

    KellieGardner
    Community Advisor
    KellieGardnerCommunity AdvisorAuthor
    Community Advisor
    June 24, 2026

    I did some initial testing and narrowed it down to 2 things. 

    1. The owner was deactivated from Workfront and Removed from Admin Console
    2. The dashboard was built in sandbox and pushed to production.

     

    Now I just need to narrow down which of these caused it.

      Kellie_sphere
      Kellie_sphere
      Level 2
      July 6, 2026

      Final answer - it happens when environment promotion is used to push dashboards across environments. 

      KellieGardner
      Community Advisor
      KellieGardnerCommunity AdvisorAuthorAccepted solution
      Community Advisor
      July 7, 2026

      Final answer - it happens when environment promotion is used to push dashboards across environments. 

       

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