Product Communities

Greetings!Want to be able to have more than just admins be able to see/use the built-in proofing dashboard accessible under the hamburger menu in Workfront as an admin.  Have looked and don’t immediately see that as an option to add in Layout Templates from Interface.Thx in advance!

Greetings! Trying to figure out how to avoid having document proof recipients need to log in every time they click the proof link from the proof email.  Have validated that “require login” is not checked on both the individual proofs and the admin section.  These are all people who have had the proofs assigned to them as part of the initial proof creation process and not shared later.  Using the basic workflow for proof creation as well.  Oddly, as the person who is creating the proofs, I never have to login when clicking the link in the proof email, but anyone else the proof is assigned to has to sign in every time they click the link, regardless of whether or not they were already logged into Workfront.  We are using SSO. Thx in advance!

Hello,I’ve been experiencing some issues with the Marketo user interface for the past few weeks:Sometimes, I’m unable to move campaigns within the same program. The campaign icons do not always change color when activated. For example, trigger campaigns remain grey instead of turning yellow, and batch campaigns do not turn blue.These issues are not happening all the time, but they occur regularly enough to make the user experience quite frustrating.Has anyone else experienced the same issues?Thanks!

Hello,We would like to implement a typology rule so that transactional emails can only be sent to certain domains.We have added a "filtering" typology rule to the Transactional Message typology in several different targeting dimensions (rtEvent, address, recipient) but it does not appear to be working. Does this need to be done on the RT instance? We are looking for guidance on how to achieve this filter.Thanks,Skyler

Hi all -  Any idea why when you go to edit a Report...say you want to edit the Grouping or Filtering...it automatically opens to the Text Mode….and then when you switch it to Standard you lose some of your Filtering or Groupings.  This didn’t use to be case...the default would open to the Standard mode...then you could switch it to Text Mode if needed.  Any idea how to fix this?Thanks

Hello, is it possible to report on a Template Task’s Primary Assignee? We are attempting to pull a report to show the primary Role assigned to each task:  Thank you!

AEM Assets Content Hub serves as a centralised distribution hub for brand assets across marketing teams, agencies, and partners. It delivers fast search, curated collections, and governed asset delivery at scale. This blog explores how Content Hub’s extensibility model, powered by Adobe App Builder, enables organisations to embed custom workflows directly into the asset distribution experience. We’ll outline the business challenges and explain how extensibility works. Business Problem: Last-Mile Workflows in Content Hub For many organisations, Content Hub has become the go‑to portal for accessing brand assets across internal teams and external partners. While it excels at asset discovery and delivery, the “last mile” of work often happens outside the platform. Once an asset is found or downloaded, critical follow-up actions typically occur in disconnected systems, such as:  Task and ticket creation in project management or IT systems  Approvals in separate review tools  Rights and us

I have a scenario where I have wait steps throughout a smart program so that different people are targeted to Send Emails each hour over the course of 2 days.  I have the setting “Each person can run through the flow once” turned on.  If a person qualifies for email A at 8am and then there is a 1 hour wait step and they qualify for email B at 9am, will they get both emails since technically they only entered the Flow one time, but were just running through the different steps of that single flow?If so, how do I prevent this so that the record can only receive one email even if they qualify for multiple Send Email steps that have Wait Steps between them?  

The Ohio Adobe User Group led by 3 Adobe Champions (​@Ross_Barton  ​@KierstenKollins ​@NuriaMunguia) is hosting the Agentic Marketing Garage on Friday, 10/9, a hands-on session where we’ll get to explore how AI agents can actually work together across a workflow.This is not just another session where we sit and talk about AI. We’ll actually design and test an agent workflow ourselves.Even better, this is a pilot. That means the feedback from our Columbus group will help shape what other Adobe User Groups experience after us, which makes this feel like a pretty special opportunity to be part of.No coding required. No AI expertise required.Just bring your laptop, curiosity, your ideas, and be ready to build something.Join us on Friday October 9th at 12-1:30 pm EST!Register here: https://usergroups.adobe.com/events/details/adobe-user-groups-multisolution-agentic-marketing-garage-presents-agentic-marketing-garage-columbus/  

Struggling with the idea of paying by operations and also not being able to filter document creation events by groups.Please add the ability to use enhanced filtering of events for Documents. We currently do not have the ability to filter by groups. My scenarios are having to run every time a document is added, and I have to run a subsequent filter to check the groups. This burns up a ton of operations. It would be nice to actually suppress the thousands of events that don’t match by group. 

To provide context for AI skills and callable agents within Marketo, it would be beneficial to be able to import documents in Word/Google Doc or Excel/Google Sheets, PDF, Slides/Powerpoint to provide the Adobe agent skills with context to operate, beyond the current MD file format that is available.  Documents that can be uploaded could be:Lifecycle definitions Picklist values required for CRM sync validation rules Instructions for how program templates get customized in “create program” use cases. This item was intended to be provided in Ideas…. please note the Idea here:    

Our preview environment is behind SSO login for employees and when they have PIN/passkey enabled on their profile the browser is able to pass information to the Azure Entra application. The embedded browser in Workfront is not able to pass this information from the user’s machine to the SSO provider, so they are unable to login. It would be helpful if the Workfront proof tool could support users with PIN/passkey enabled on their profile, so they do not need to decide between reviewing proofs and less secure accounts. 

As the Head of Digital Content Management and Communication Operations at EchoStar, I lead a team focused on improving how we work, embracing new technologies and building more effective processes.When my team began onboarding to AJO, we faced a familiar challenge: learning a complex new platform while delivering against aggressive business timelines. We didn’t have months to become experts before putting the platform to work. We needed to learn quickly, solve problems as they came up and build the team’s confidence along the way. We started using Coworker as a troubleshooting partner. What began as a way to navigate an unfamiliar platform has changed how my team approaches problem-solving and develops technical expertise. Changing the Way We TroubleshootOne of the biggest challenges with a new platform is knowing where to start when something doesn’t work as expected. With AJO, that might mean troubleshooting a campaign, understanding audience behavior or navigating complex data struc

Hi!Looking for some help here. :) I watched a Adobe video a while back that someone shared how they use AI to help document the Fusion scenario by using exported JSON file and prompt the AI to fill a template out. Back then, our team hasn’t started the automation yet. (I should’ve bookmarked it.) Now that we start to leverage Fusion, I want to capture proper documentation but can’t find the video anymore. Does some know which video that is or have something they can share on this topic?Thank you in advance for any of your sharing!

I’ve just built a new utility to make AEM OSGi configuration validation a little easier:🔗 https://www.aemcq5tutorials.com/tools/aem-osgi-config-validator/ What makes it useful for real-world testing?🔒 Privacy-first by design❌ No AI involved❌ No customer/configuration data is stored🌐 Everything is processed directly in your browser✅ You can safely paste your actual AEM OSGi configurations for testing without sending them to a server The goal is simple: make it easier for AEM developers to validate configurations while keeping potentially sensitive project configuration data on their own machine.I’d love to hear your feedback! 🙌If you’re an AEM developer, architect, or someone working regularly with OSGi configurations, give it a try and let me know:👉 What would you like to see added?👉 Any validation rules or use cases I should support?👉 Did you find any issues or edge cases?Feedback and suggestions are very welcome! 💬 

Hello, Does anyone know if there will be a challenge for 2026? I know the 2025 was canceled.Thank you 

The DMV WUG (Workfront User Group) is officially stepping out from behind our laptops and heading to Guinness Open Gate Brewery for our very first in-person social!Whether you’re an admin, a daily user, a process builder, or just Workfront-curious and wanting to see what the platform can actually do, this event is for you. Zero slide decks, no formal presentations—just a great evening of fun conversations, cold drinks, and real connection with local practitioners who get it. (And yes... I’ll still have my laptop with me in case we need to open an instance and solve a something on the fly!)Event Details:🗓️ Tuesday, September 29⏰ 5:00 PM – 7:00 PM EDT📍 Guinness Open Gate Brewery (5001 Washington Blvd, Halethorpe, MD 21227)🚗 Conveniently located in Maryland, just 20 minutes from the Baltimore Inner Harbor and under an hour from Washington, DC!Just walk right in, look for the Workfront User Group banner at our table, and jump into the mix.Attendance is totally open, but please hit the e

Adobe's been pushing Edge Delivery Services (EDS, formerly "Helix") hard, and it's a genuinely different architecture from traditional AEM Sites not just a performance patch. Here's what actually changes if you're evaluating it.1. Authoring happens in Google Docs or Word/SharePoint, not the AEM UIThis is the biggest mental shift for teams. Content authors write in a Google Doc or Word document (via a connected Drive/SharePoint folder), and EDS converts that into structured markup automatically. There's no Touch UI page editor in the traditional sense the "CMS" experience is closer to writing a document than authoring components in dialogs. Teams with authors deeply trained on classic AEM component dialogs will need real change management here, not just a tooling swap.2. Performance is the actual selling point, and it's measurableEDS is built around aggressive Core Web Vitals targets out of the box pages are largely static, served from CDN edge, with minimal JS shipped by default. If yo

Enable Workfront Planning and Workfront Workflow calendars within Canvas Dashboards.Calendars can currently be created in both Workfront Planning and Workfront Workflow, but only standard dashboards support displaying them - Canvas dashboards do not. This creates an inconsistency in functionality, significantly limits data visibility, and forces users to switch between experiences to access key information which seems to defeat a lot of great benefit provided by dashboards.Bringing calendar widgets into Canvas Dashboards would close this gap, improve the user experience, and provide a more complete and centralized view of work, similar to what is already available in standard dashboards.

Hi Community,I'm currently evaluating options for exposing an AEM Cloud Author environment through a corporate custom domain and would like to hear from anyone who has explored a similar architecture.I have already raised a support ticket with Adobe. The guidance received was that custom domains for Author are currently not supported and that a customer-managed reverse proxy/gateway approach would be outside the supported AEM configuration. While that clarifies Adobe's support position, I am still trying to better understand the technical feasibility and real-world experiences from the community.After discussions with our network team, we identified the following approach:1. Inbound Host Header RewriteThe reverse proxy intercepts requests to the custom domain and rewrites the HTTP Host header to the Adobe-provided Author hostname so Adobe can correctly route traffic within the multi-tenant environment.2. Outbound Redirect RewriteWhen AEM issues redirects, the reverse proxy rewrites res

  Harun Rashid <harun.rashid@globallogic.com>   10:08 AM (24 minutes ago)           to Marketo, Marketo       Hello Marketo Support Team,We are experiencing an email deliverability issue where emails and notification alerts sent through our Marketo instance are landing in the Spam folder for GlobalLogic recipients.We have already reviewed and confirmed that the Marketo email authentication and sending configurations are set up correctly.Issue ObservedBased on the email header analysis:SPF and DKIM pass at the Mimecast receiving gateway. Google Gmail subsequently reports SPF failure and DKIM body hash verification failure. The email is routed through Mimecast before reaching Google Gmail. Recipients are also seeing a warning that globallogic.com could not verify that it actually sent the message.Request for Marketo InvestigationCould you please investigate this issue from the Marketo platfor

The Offer notification (offerMgt) technical workflow fails with the below error, though no changes have been done since the past 1 month. It was working fine until 10 days ago.09/21/2026 10:19:00 PM        Notification delivered using scenario 'notifySupervisor' (in action of identifier 854569646).09/21/2026 10:18:59 PM    js    SCR-160012 JavaScript: error while evaluating script 'offerMgt/js'.09/21/2026 10:18:59 PM    js    SOP-330011 Error while executing the method 'Publish' of service 'nms:offerSpace'.09/21/2026 10:18:59 PM    js    Deployment finished