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  • 8/15/24
    I am seeking assistance with generating comprehensive reports for journeys that have multiple versions. When updating an existing journey, a new version is created, which results in a new version ID and resets the associated statistics. Is there a way to view or pull a report that encompasses the en...

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  • 8/15/24
    Hi AJO support, We are migrating our emails from Adobe Campaign Standard to Adobe Journey Optimizer, have some issue with inline html tags.AJO is not able covert the text with inline html tags into HTML format. Example: Input:<p>Welcome to our <strong>website</strong>! We're excited to offer a wide ...

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  • 8/14/24
    I am assigning text to a variable and including basic HTML in it like, br-tag  and some CSS.But, when the test displays in my email it does not process the HTML or CSS, for example,    {% let myCopy = "Lorem ipsum sit amet,<br />consectetur adipiscing elit, sed do <span style="color:red">eiusmod</sp...

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  • 8/14/24
    Was following the guide from Stensul here: https://helpdesk.stensul.com/en/articles/9616733-adobe-journey-optimizer-ajo  Basically from Adobe Developer COnsole I generated a OAUTH Client ID, Client Secret, Org ID and Sandbox Name and plug those credentials into Stensul. Everything looks like it's wo...

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  • 8/14/24
    On previous Email solutions, we send an annual tax receipts to donor as a PDF attachment, since having them login to generate from a site is not an option. Is this possible in AJO? Is there an alternative solution anyone has set up?  I have seen this may be an option using SendGrid, which I see is a...

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  • 8/13/24
    I want to assign the value of this replaced value back to the same variable.{%= replaceAll(itin_1_img_alt,"-"," ") %} something like,  {% let itin_1_img_alt = "This-is-my-ALT-tag" %}  {%  itin_1_img_alt = replaceAll(itin_1_img_alt,"-"," ") %} Thanks,

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  • 8/13/24
    I cannot use the "Time condition" for the Event, instead use the UTC Date Time that is on the incoming event is in the range of 8 and 9 AM. Any suggestion

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  • 8/13/24
    I am new to AJO and would like to code a basic for loop, something like this in JavaScript, for (let i = 0; i < cars.length; i++) {  text += cars[i] + "Car";}  Any suggestions?

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  • 8/13/24
    I am trying leverage Advance experssion under AJO Condition to check if the product quantity is 0.For this I am using filter function, the reference url is:https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/building-advanced-conditions-journeys/main-functions-jou...

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  • 8/12/24
    We have the entire AEP setup on customer level. And for every customer, all their accounts are available in array format. We want to achieve the below objective in AJO: Objective - For a journey, if a customer ‘X’ gets communication for his one account say ‘123’, they should not get targeted for sam...

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