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Hi I'm trying to create a custom wait which should wait 7 days after the person received the "What's" email and not wait 7 days after the Open reaction. So In my journey, after the "Open" reaction I want to add that custom wait activity. Regards.
HI Community, We have noticed that the content version of the HTML code in Content template is getting changed and recently due to that we have seen a background color issue in the previously created content templates because some class has been added Is there any way we can stop overwriting those c...
Hi, I have created simple journey, when user visits "product view" page and goes back to home page, am displayed some heading. Am able to see entered profiles value increasing. but journey not triggered on web page.I am not sure what else to configure.Please guide me. Thanks
Hello AJO Community, I am seeking assistance with debugging Adobe Journey Optimizer (AJO) campaigns on the web. Despite going through multiple documents, I haven’t been able to find a clear solution. In Adobe Target, we can use response tokens to retrieve details such as the activity name and experi...
AJO is prices by Engageable Profiles. Does it only counts for outbound communication (users who have consent) or also all the users who are included in Web Campaigns? Some of the users engaged in web campaigns might not have marketing consent but would be included in web campaign - but they are incl...
Hi Community, What is the best practice for applying suppressions in a journey? Is it recommended to apply suppressions at the audience level, or should they be applied within the journey itself? If it is fine to apply in both the places, is there any pros and cons?