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Can you read an audience in AEP while building abandoned basket journey in AJO?

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Can you read an audience in AEP while building abandoned basket journey in AJO?


For example, if someone abandons the basket, I only want to send out the email if the person falls into a specific AEP segment. 

 

Is this possible?

1 Accepted Solution

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Correct answer by
Community Advisor

@ibmfur Yes, you should be able to layer that within the audience to include/exclude specific AEP segments.

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/segment-builder#:~:te....

Thanks, Sathees

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2 Replies

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Correct answer by
Community Advisor

@ibmfur Yes, you should be able to layer that within the audience to include/exclude specific AEP segments.

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/segment-builder#:~:te....

Thanks, Sathees

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Level 3

Awesome! Thanks