Adobe Journey Optimizer

Hey Journey Optimizers!  We’re excited to roll out our latest Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these updates, w...

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hi everyone, I'm working on creating various target dimensions to use in my Orchestrated Campaigns. During this process, I noticed there is an OOTB 'Recipient' schema, but it isn't available as an option when setting up a profile target dimension. Since this schema is relational and linked to profil...

Hi team,We’re exploring how to track and reconcile message feedbacks (delivery, bounce, etc.) with the original API triggered transactional message send requests in Adobe Journey Optimizer.According to the feedback webhook documentation, the webhook payload includes a requestId field, which uniquely...

Join us for the Adobe Journey Optimizer Community Ask Me Anything!   ☕ Wednesday, November 12th from 8am - 9am PT  We'll be joined by Adobe Journey Optimizer experts: Cole Connelly (@coleconnelly) - Sr Product Manager, Huong Vu (@HuongVu) - Product Marketing Manager, Namita Krishnan (@Namita_Krishna...

Hello,I'm in the process of configuring a feedback webhook in Adobe Journey Optimizer for my API triggered transactional mails and have selected JWT Authentication as the method. However, the documentation does not provide detailed information on the specific requirements for the following component...

I am experiencing an unusually high failure rate in our live journeys executed via Adobe Journey Optimizer over the last 24 hours. Out of a total of 68,429 records processed, approximately 52,000 have failed, which is significantly above acceptable thresholds.The Top_Failure_Reasons section highligh...

Description - possibility of saving tags or attributes for each node in a journeyWhy is this feature important to you - for better analysis in CJAHow would you like the feature to work - choosing characteristics when creating or changing a journey campaign in AJOCurrent Behaviour - it is only possib...

Hi, I have different credentials for the dev and prod environments. Both push credentials use the same appID, but the dev credentials were configured with the “Apply to all sandboxes” option enabled, which is why they show as “All” in the sandbox field.  Would this configuration affect push deliveri...

Hi, as per summary while sending SMS, the following characters ' and > < are not correctly sent. At contrary, the following characters are displayed receiving mobile phone: " '  "-> &#x27;" > " -> &lt" < " -> &gtHow this can be avoided?  Thanks a lot for the help, Noah

Use this thread to ask any questions related to the Experience League LIVE session titled, "Next-Gen Customer Experiences & Efficiency with Adobe Experience Platform Agent Orchestrator."   Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

In AJO we have this advanced content locker when we work with email templates. But we experience an weakness in how we can work with this. And that is when our email templates is created by fragments. You can lock and basically control most of the content in a pre defined template. But that is only ...