Adobe Journey Optimizer

Hey Journey Optimizers!  We’re excited to roll out our latest Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these updates, w...

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hi,I have to schedule a campaign in Adobe journey optimizer for specific date on hourly basis. For ex. On 20th November I have to start sending campaign from 1 PM to 5 PM on hourly basis. How do I do that? 

We are facing a editorial challenge when users are creating emails in the email designer. This is regarding the use of email fragments. We have created many different fragments as design elements/modules, and in all of this fragments we are using variables to control how the fragment should look lik...

I am working on configuring an Arabic subject line for an email in Adobe Journey Optimizer (AJO). When I copy and paste the subject line into the AJO subject field, it does not render correctly and the text order appears altered. The subject line includes a combination of Arabic and English text, nu...

Hi,I’m struggling to get an accurate count of customers who actually received a specific journey message. I tried creating an audience using the journey version ID or journey action ID, but the numbers are always wrong. I was told this happens because if the journey has multiple comms (e.g., 2 email...

Hi Team, I have created a test journey for a PoC to test a scenario where email 1 is being sent to a customer but due to capping rules (channel/frequency capping) the email doesn't get sent as for the user the quota of emails for the day is already exhausted.How can I re send the email again tomorro...

What is the main difference between Optimize (New Update) and Condition activity in the orchestration in AJO ?We see experimentation in optimize which could have been achieved by percentage split earlier. And Similarly the Targeting Rule path could be created using data source condition.What is the ...

Hi All,I was trying to copy nodes from 1 journey to another. I was able to do this by selecting required nodes using ctrl+c ( many times ) and then using ctrl +v to paste in the final journey.Its working sometimes( after restarted ) and sometimes not. But when ever I copy I was able to see the json ...

Hi, I was experiencing an issue getting everything to work, and it was only resolved after addingMobileCore.updateConfiguration({ 'messaging.useSandbox': true }).However, after submitting my app to TestFlight with this value set to true, I started receiving a Provider Error when sending push notific...

Hi, I'd like to create a condition for today's sends for an specific campaignVersionId:  I know I can build this using Batch Audience but I need in kind of streaming or real time. How can I achieve my goal? Thanks.