How to tie requestId with feedback logs in AJO Message Feedback Event Dataset? | Community
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Level 2
October 27, 2025
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How to tie requestId with feedback logs in AJO Message Feedback Event Dataset?

  • October 27, 2025
  • 1 reply
  • 270 views

Hi team,

We’re exploring how to track and reconcile message feedbacks (delivery, bounce, etc.) with the original API triggered transactional message send requests in Adobe Journey Optimizer.

According to the feedback webhook documentation, the webhook payload includes a requestId field, which uniquely identifies the transactional send request.

However, when we query the AJO Message Feedback Event Dataset, the field requestId doesn’t seem to appear — even though the rest of the payload closely mirrors the webhook structure.

 

What’s the recommended way to tie a feedback event in the dataset back to the original send request?

 

Would really appreciate guidance or examples on how to correlate feedback dataset records with the original transactional requests.

Thanks in advance!

Best answer by DavidKangni

Hi @tapansaikia 

 

it's requestId from your API triggered campaign not from AJO Message Feedback Event Dataset.

 

Thanks,

David

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
October 27, 2025

Hi @tapansaikia 

 

it's requestId from your API triggered campaign not from AJO Message Feedback Event Dataset.

 

Thanks,

David

David Kangni
Level 2
October 28, 2025

Hi @davidkangni, thanks for responding. 

 

Yes, the requestId is from an API-triggered transactional campaign. Just to confirm — the feedback events for API-triggered campaigns should also flow into the AJO Message Feedback Event Dataset, right?

My use case is to have the requestId included in that dataset along with the other feedback attributes.

 

Sukrity_Wadhwa
Community Manager
Community Manager
November 10, 2025

Hi @davidkangni,

Can you please help @tapansaikia further with their query?

Thanks!

Sukrity Wadhwa