Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

We have our flagship skill builder events fast approaching. NYC and Atlanta locations are right around the corner: September 18th and 25th, with limited spots available. The registration link is here. If you are a licensed Journey Optimizer customer, we would love to see you at a location near you...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Do you know how much does it cost? I read that it might be even 10k$+ per year ... My customer is from eastern Europe so that is not peanuts Could you recommend any other tools? 

We are looking to build our emails using Visual Fragments. Does anyone have best practice examples of Visual Fragments?

We have content in JSON for multiple languages (only two in the example but in reality there would be more).Content:{% let content ={"en":{"img":"https://www.myimageurl","heading":"Heading English","copy":"Copy English","cta":"Button English","link":"https://www.mywebsite.com/en"},"no":{"img":"https...

Hi Team, Consider a scenario where I have a journey with audience qualification and it's a batch audience which evaluates at 7PM IST daily. Now if profile XYZ has entered the journey at 8 PM IST and exited at 9 PM, will it re-enter the journey before the next batch segment evaluation or after it ?

HI All,Recently there was a use case in which we need to update a Number based on a contextual attribute in email designer of AJO.Let say there are 4 attributes in my schema each has a boolean value in it.ATTR1, ATTR2, ATTR3, ATTR4                                     True/ FalseA journey - Unitary E...

Can anyone please let me know what is the difference between a draft audience and a published audience ?I created an audience in in Audience UI and saved it in draft mode without publishing it , I am able to see that this audience can be used in journeys as well the this is getting picked up for eva...

I've read through documentation and the documentation at Solved: Difference between Channel (email) and Email Ident... - Adobe Experience League Community - 687008 and cannot find a precise answer for these two scenarios. Scenario 1: The List Unsubscribe Consent Level is set to Identity and an email...

Hi,I recently have noted (mainly after Feb 19 2025) in AJO that if we create a AJO email journey and publish it then another campaign also gets created (like a email campaign with same email HTML) which is not visible in campaign browse list in the UI we have to check the contact history using the p...

Description - Currently, our platform only supports single-page forms, limiting our ability to create comprehensive, multi-step feedback or survey wizards.Marketing forms are scattered across various third-party Content Management Systems (CMS), complicating data ingestion into Adobe Experience Plat...

This is a suggestion from the Summit Technical Support Booth, on behalf of Questrade. Batch deliveries should have a final deduplication step similarly to what is done in Campaign to safeguard profiles from receiving more than one email.  Questrade is using a non-stitch merge policy which is resulti...