Adobe Journey Optimizer

Calling all Journey Optimizer customers!  We are excited to bring an immersive in-person workshop to a city near you in October and November—London, UK; San Jose, CA; New York City, NY; Atlanta, GA; and Sydney, AUS—to explore the product's unique value and participate in interactive guided sessions...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

I am not sure if in documentation it was 100% confirmed but the customer might be in the same time in the origin journey and in target journey?

Hi all, As we scale and build more journeys into AJO, we will need a way to start proactive monitor & alert if certain journeys are working and delivering, and throw errors if not.  Curious how are people approaching this since this is not an OOTB feature, I am also wondering if there's any creative...

Hi Team,I have to hide the view in browser or mirror page text, when it opens in the browser 

Hi,I can't publish any new audiences using the Audience Composition canvas. I have not reached the maximum of live audiences. The error message is "internal server error". How can I find more information on this error? Best regards,Mikael

June 2024 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Content Fragments customization: You can now define specific fields in a fragment that can be edited when the fragment is added to a campaign or jo...

I am tryign to use the following code:{% let newDate = profile._loyaltyone.onboardingJourney.firstOffer.endDate %} New Date = {%= newDate %}which returns the following:New Date = 2024-05-12T00:00:00Z I would like to format as "May 12, 2024" but my code is not working:New Date = {%= formatDate(newDat...

Hi,I am trying to run demo example of AJIO integration using  web SDK.. but luma site luma.enablementadobe.com is very slow and pages are not loading, even before injecting the code using the debugger. Can someone help? Kishor

In AJO for any particular journey we see an Indicator “Failed Individual Journey” in the view report. I want to know what does this mean specifically ?Whether the person has entered the journey and has exited for some reason (what reasons that can be) ? or whether the person could not enter the jour...

I would like to use recommended products from Target in AJO email. I should configure Delivery API post request to Target using Actions or Data Sources? How to use that in the journey?

On the DSN (demo Adobe env) I created sample journey with app push. There is info - No token found in profile. App push channel surface is configured.