Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Hello Everyone  We’re hosting AEP user group sessions to network, learn, and share experiences at 3 locations - London, New York City and Bangalore. What are User Groups?User groups are community-led gatherings where Adobe Experience Platform practitioners come together to learn from each other’s im...

You asked for more time — and now you have it. The final deadline to apply for the 2026 Adobe Experience Maker Awards has been extended to 11:59 p.m. PT on October 31, 2025, giving you two more weeks to perfect, polish, and spotlight the spectacular.     Finalists and winners will have the opportun...

Hi Community,I’m working on a POC in Adobe Journey Optimizer (AJO) where each profile has an object array containing multiple accounts.My requirement:I need to select and display only one qualifying loan in the message (e.g., the loan where status = true).I’m trying to use helper functions like filt...

Hello,  We develop our own HTML outside of the Email Designer in AJO. We recently are having an issue with a Background image not displaying - even when we choose to Simulate Content. We have text overlaying the background image in White Font, so when the background image does not display, it does n...

Hi all,Is it possible to apply frequency capping to a Custom Action in Adobe Journey Optimizer? If yes, could anyone please explain how to implement it? If not, clarify why frequency capping is not supported for Custom Actions? Thanks!

Hi, I created a journey that sends both email (2 different email messages) and SMS, placing them in the same flow. If the email fails, does it affect the SMS action? The SMS is set to run in parallel since I prefer not to use conditions in this case.   Thanks in advance

Hello I need to apply the 5 days wait but is not working with AddOn, how can it work?  toDateTimeOnly(@event{}) - 5 days, How can I modify the json?

Quick question regarding Wait activity. I asked the AI Assistant but got somewhat conflicting answers.When there is a 3 day Wait activity after an In-app Message action, does the 3 day wait start immediately when the visitor reaches the In-app Message Action step of the Journey or does the wait time...

Does timeout in that case mean that the user did not open the email? 

Is everything from AEM Assets natively available in AJO? Do you need to 'tick' some boxes?How that works?

Why I do not see that available in AJO? 

I get an error in the Journey canvas about missing opt out link in the email body. Se attached image. This is not correct - since there is a opt out link present in a Footer fragment in the same template. The opt out link i coded in the fragment, and are present in the same way with the same ID-s th...