Adobe Journey Optimizer

Hello AJO Community!  We’re excited to launch a playground experience where you can try the new AI Assistant Content Accelerator. This is your chance to get hands-on with AI-powered content creation, explore personalization features, and see how it can streamline your workflow in Adobe Journey Optim...

Calling all Journey Optimizer customers!  We are excited to bring an immersive in-person workshop to a city near you in October and November—London, UK; San Jose, CA; New York City, NY; Atlanta, GA; and Sydney, AUS—to explore the product's unique value and participate in interactive guided sessions...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hi, I am working on activating a campaign in AJO. Q1. What would happen if I activate the campaign in UAT environment in AJO? Would it send to all the profiles in the audience?Q2. Is there a way to check the audience to make sure it is correct before activating the campaign? Thank you,

Hi, I am looking to enable birthday campaign in AJO. For the segmentation, I am just checking if birthdate=today's date, ignoring the year. Is this all I need to do from segmentation pov, or should I consider anything else as well? ps: I will sending birthday emails in the first week on birthday mon...

Experience League LIVE: Supercharge your customer engagement this summer with Adobe Journey Optimizer's three features: journey experimentation, frequency capping, and multi-lingual messaging.   Recording URL Here: Summer Spotlight - Three must try features in Adobe Journey Optimizer  Event Details ...

If you're looking to make a shift in your career, or you're a student trying to discover your future career, this panel-styled webinar is for you! Come learn how to break into Adobe Digital Experience, see what type of roles are open in this field and ask questions live to experts in Adobe Journey O...

Hi,i created the personalised offer in ode with two representations. one is with placement "A" and another is with placement "B". now both these representations will qualify for the same audience. each representation has a unique content. Now, when i create a decision with two placements, i'll have ...

Hi, I have a few tables in Magento cloud and I want to ingest a table data into AEP. I basically want to ingest a column that I want to use in my journeys and campaigns as a condition to check for value. Is it possible to do that? Can I ingest data from this table and use it in AJO? If yes, how?

Hi, I have a journey like this:I have allow re-entrance active with a 10 seconds re-entrance wait period. I'd like to know if a person can enter the journey twice before finishing the whole journey. For example, my behavior trigger the AJO journey but I'm stucked in the wait activity (24 hours). Wha...

Hi Team, I have created a fragment using imported HTML code and am trying to enable "Editable fields," but I am encountering the following error.Error Message:- Unsupported content selected. Select another component.

Is there a way in AJO to view/edit all External Links in my Campaign?For example I have a new email I created with various links such as homepage, primary cta, secondary cta, unsubscribe link, etc.I want to set specific tracking IDs such as ?tracker1=123&tracker2=456&tracker3=890 that append to each...

Hi Team, I changed the background color of the content template, saved the changes, and sent a proof to my inbox. However, the background color is still white. Is this issue specific to my instance, or is it a global problem? Attached SS for reference.For your information, I clicked the tick mark to...