Adobe Journey Optimizer

Calling all Journey Optimizer customers!  We are excited to bring an immersive in-person workshop to a city near you in October and November—London, UK; San Jose, CA; New York City, NY; Atlanta, GA; and Sydney, AUS—to explore the product's unique value and participate in interactive guided sessions...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Everyone, My client wants to add a payment link in their monthly invoice emails which they are planning to send via AJO. There is a Tokenized link which comes from token management database, so the payment link is tokenized AND should be placed as a hyperlink. Would AJO be able to pass the tokeni...

Hi, you can see the error rate better with the new view of journeys. This e-mail has 120 errors, with all the same reason: message execution error. I can not find out what it means when I check the documentation. Does someone know? Also a request to Adobe to just have a list with all error messages ...

Hey, I am looking implementing AMP emails from AJO,how every there is a block of creating the email in AMP syntax, i tried import HTML, it stucked at the step of "import your email", it shows"{error: Error: Failed to execute 'setAttribute' on 'Element': '4email' is not a valid attribute name." in th...

Hi, I am working with Transactional API Triggered campaigns. I am particularly interested in this case: Let's say that:1. The API is triggered for an individual whose ECID is not stored in AEP and the ECID namespace is what's being used in the payload to recognize the individuals for whom the API is...

Hi Everyone, I want to run a campaign from a custom audience upload, there is a column in this custom upload which I want to use for personalisation as well.According to Adobe doc, when importing the externally generated audience, all the fields except the primary identifier field is considered payl...

Is it possible to schedule a query to obtain information about the number of unsuccessful emails sent compared to successful emails sent in the journey, store the results in a dataset, and then use either campaign or journey to communicate the dataset by email notification?

helloi think that this is a legitimate request from the client : want to log each message content that was sent to their customer.let say they send to the customer SMS that alerts him that he has some action to do until some datethen , when you have the log with what you sent the customer can not ar...

I have to validate if the UTC date from the event is greater than today and falls in between 8 and 9 AM. Thanks and appreciate your assistance

Hello All! I am posting here for the first time with a question regarding communication scheduling. Does Adobe provide the capability to avoid sending communications to customers during holidays, ad-hoc days off, bank holidays, etc.? Thank you!

Hi there, For in-app messages, what does decisioning.propositionSend mean? We have a journey that is a one-time launch where the in-app message will be live for the month. Looking at the AJO inbound activity dataset, I see event = decision.propositionSend occuring throughout the month, where initial...