Product Communities

Hi everyone,I am currently building a Journey in Adobe Journey Optimizer (AJO) to handle some fragment testing, and I am running into an issue with profile capping across multiple segments.My Goal:I need to send live versions of an email to a client for QA/proofing. Because the email pulls dynamic live data via a Fragment, standard proofing won't suffice—I need real records to trigger the journey. I am trying to pull exactly 1 record per segment to send out these test emails.My Journey Setup: Initial Split: The journey uses an Optimize/Decision activity to split profiles into separate paths based on their segments (I have 10 segments in total). Profile Capping: On each segment's path, I have placed another activity using Profile Capping configured to limit the path to exactly 1 record (to capture a single QA sample for that segment). Fallback: If the cap is met, profiles are routed to a "Limit Reached" bucket. The Problem:When I run this, only 3 out of the 10 segments successfully

I had a question regarding reducing latency for data availability in Customer Journey Analytics (CJA).We understand that a latency of around 1–2 hours for data to become available in CJA is fairly normal. However, there is a requirement from the client side to have data available sooner, ideally within 15 minutes.One suggestion was to look into setting up a Streaming API to reduce the delay. From my understanding, the Edge Network to AEP/CJA setup already uses streaming ingestion, and based on Adobe’s SLA documentation, the processing time still appears to be within a similar timeframe.I’m aware that true real-time capabilities would require additional licensing/capabilities, which the client currently does not have. So my question is:With the existing AEP/CJA setup and licensing, are there any recommended approaches or best practices to reduce the latency and have data available sooner in CJA?Would appreciate any guidance from anyone who has worked on similar implementations.

We are trying to migrate our Snowflake authentication method to key/pair as recommended. We are following all necessary steps but still running into authentication error. Curious if anyone has done this lately and can share gotchas? 

Hi, I need to speak with an AEM cloud expert regarding a migration from on prem to cloud. Could you kindly get in touch with me. Thank you!. 

Hi guys, Could you help me understand how AJO uses seed lists for event based (on edge) journeys?  Scenario:I have an abandon browse event captures ‘on the edge’ events triggered through our websdk.This event is being used to initiate a complex journey within AJO to ultimately send emails to eligible customer who trigger the event.I have set the email templates using a channel configuration that contains seeds. Question:I want to understand how AJO will handle the seed list.Will it send a seed every time a customer triggers the event and an email is sent (which would be thousands a day).Will it only send a seed the first time an event flows through to the email nodes - for the entire life of the journey. Or something else? Reason:I want to customise how seeds are sent. For example some of the seeds are internal teams who want to check the emails occasionally, some are for our validity email performance therefore have limited credits.I also want to avoid having to include manual configu

We are wanting to bring our proofreading process into Workfront, but are struggling to find the easiest way to do so.Our proofreaders don’t work on specific work as it’s based on what’s coming in and how busy each of them are. Our current way is outside of Workfront, where they pick up the PDF and proofread that file to give back to the team to make edits. We would like to include them in the proofing process that happens within Workfront currently. Since there isn’t a way to pull a report to show what a person has to review (as we don’t need them to approve the proof), we are finding that the only way to add them into the Workfront Proofing process is to add both proofreaders as reviewers & approvers. The owner of the proof would then remove the proofreader who doesn’t make a decision on the proof since the other one did the work. We can use the reports that we have built for them to see what work they have and show them how they can see if the other one is in the proof or not.Doe

Hi Community, we are ingesting customer profile data into AEP via batch ingestion into a profile-enabled dataset. The batch runs show as successful in Monitoring and the data is visible in the dataset preview. However the Real-Time Customer Profile is not reflecting the updated attributes and our segment membership is not updating even after 24 hours. Identity stitching is configured with ECID as primary identity. We verified the dataset is profile-enabled and the schema has the correct union schema. Batch status shows as Success with no failed records. What could cause profile not to update even when batch ingestion succeeds?

Hello, I am encountering the error code highlighted in the title of this request when i am trying to publishing version 2 of one of my customer journeys. The Customer Journey in question starts with a Read Audience activity and is comprised of:2 Email Actions 1 Recall Custom ActionThis is the design: This is the full error log:{  "error": [    {      "error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:5539\",\"uid\":\"40a20b74-38fc-4070-9198-12397ea600c0\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the publication\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '40a20b74-38fc-4070-9198-12397ea600c0'.\",\"additionalDetails\":{\"args\":[\"40a20b74-38fc-4070-9198

Why 4 is correct not 1?  

Hi Smart Brains, I am trying to solve a validation problem here. On the typehead field for choosing campaigns, I want to add a validation to select campaign only created using a particular template. Else I would like to display a message saying this is not the correct type of campaign. Any hints how does that work? Thanks,Nisha

Hi,I’ve missed the last 2 Adobe Target Engineering Webinar’s (#4 and #5). Were these recorded and if so would it be possible to share the links please? 

The SFDC Activity Metric ID and Activity Metric Rollup ID fields are read-only, maintained by Einstein Activity Capture, and their permissions can’t be changed.  These fields are not needed by Marketo.  Is there another way to prevent them from syncing to Marketo?

Our users are reporting broken functionality inside Workfront’s ProofHQ tools. It also appears the UI has changed slightly, so we suspect there may have been some sort of recent release? I couldn’t find anything conclusive in the release log.  Please see screenshot below for a detailed report, but essentially the text selection tools are no longer populating text, line breaks aren’t being respected, and the “edit” button erases all content. We’ve also had users unable to save copy/pasted text.  Insights are much appreciated. Thanks!   

Hi all, I have created two activities with two different location names for the android app. the activity with the location name bottom-sheet-mbox-fragement is delivering as expected, but the activity with the location name target-global-mbox is not delivering. has anyone faced this scenario before?

Hello :)I'm trying to find this object in layout templates to turn it off - approvals tab in documents. I was able to find and hide the approvals tab in all other objects but can't find this one. I can't find document in this list to edit the side panel the way I did for the others. What am I missing? 

Can a validation rule be setup that only allows users from a particular group to access a form field?  I’m trying something along these lines but I can’t get the syntax correct.IF($$USER.groupIDs="69fcf9d70002183a0944fbb90b78a5ab", "Only members of the LP Approval group can edit this field.")Any help would be appreciated.ThanksFrank

Hi everyone,I’m working on a large-scale DAM migration in Adobe Experience Manager using CopyMoveAssetCommandBuilder, and I’m trying to understand the best strategy for maintaining publish consistency after asset moves.The main issue I’m facing is that CopyMoveAssetCommandBuilder updates references, but it does not seem to return the list of modified resources/paths affected by the operation (or at least I haven’t found a way to retrieve them).Example: Asset is moved from one DAM path to another References inside Content Fragments are updated Pages consuming those Content Fragments are indirectly affected However, I don’t have a reliable way to identify all modified resources that should be republished This becomes a major problem at scale because: Content Fragments may remain unpublished with stale references Pages consuming those fragments may also need republication The dependency chain can become quite large Manual traversal is expensive for hundreds of thousands of ass

Can we have add-on Adobe Workfront plugin/extension for AEM Universal Editor UI to show Adobe Workfront task/assignment context directly inside the AEM Universal Editor UI so authors can see:assigned tasks approval status due dates project metadata workflow state

 Hi Team ,We are trying to enable the “Open in new tab / Same tab” option in the Universal Editor RTE hyperlink dialog for the EDS Franklin text component (core/franklin/components/text/v1/text). We added the following configuration based on Adobe documentation:"rte": { "plugins": { "link": { "features": { "target": true } } }, "actions": { "link": { "hideTarget": false } } }However, the hyperlink dialog still only shows:Text Path or URL Titleand the target selection option is not displayed. Could you please confirm whether link target selection is currently supported for the Franklin text component in Universal Editor, or if any additional configuration/customization is required?Thanks.https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/implementing/developing/universal-editor/configure-rte

Hi ,My requirement is to access Adobe Campaign Classic campaign details based on Campaign ID or PK from an external tool. As an initial step, I am trying to test the integration using Postman or SOAP UI.For this setup, I need to create an operator/user with API access but without access to the ACC client console (forbidden console access). However, user and access management in our environment is currently handled only through Adobe Admin Console.Could you please help me understand:How can I create such an API-only operator through Admin Console? What would be the recommended process for this setup? Is there any alternative approach or workaround for enabling external API access in this scenario?Thank you for your support.Best regards,Ankita Vishe

Hello,I noticed that for some time periods, the purchase numbers are different between Data Warehouse reports and Workspace dashboards in Adobe Analytics, even though they use the same data.Could it be because of how the data is processed, sampling, or filters? I would really appreciate any advice on how to understand or fix these differences.Thank you very much for your help.

Hi Community,Sharing a production issue we debugged recently around GraphQL persisted queries and CDN cache invalidation on AEMaaCS. Curious if others have hit this.The Setup:- AEMaaCS with Headless delivery using GraphQL persisted queries- Content Fragments published from Author to Publish- Persisted queries cached at CDN layer (Fastly via Adobe-managed CDN)- Cache-Control headers configured via OSGi: GraphQL servlet max-age set to 7200 secondsThe Problem:After an author publishes a Content Fragment update, the GraphQL persisted query endpoint continues serving stale data for up to 2 hours. The Publish instance returns fresh data immediately if you bypass CDN (hitting Publish IP directly), but CDN-cached responses are not being invalidated on content publish.What we tried:- Verified Replication Agent is working — content reaching Publish ✓- Verified Publish serving fresh data directly ✓- Cache-Control max-age reducing from 7200 → 300 — helped but didn't solve root cause ✓- Dispatcher

Hi everyone,I’m currently working on automated workflow testing for email notifications and user journeys in Adobe Experience Cloud projects, and I wanted to learn how others here are handling email delivery validation during development or QA.I’ve been researching different Bulk Emailing Marketing Solutions for API/SMTP-based workflows and recently came across DigitalAka™ while comparing providers for test environments.Are you validating email triggers through external APIs, sandbox inboxes, or custom automation scripts? I’d appreciate any recommendations or practices that work well with Adobe workflows.Thanks!

How can I achieve numbered bullet listing format styling (attached ref pic) . Ignore CTAs  

Hi,Has anyone with Adobe Analytics Prime upgraded to Adobe Analytics Ultimate?  I didn’t even know Adobe Analytics had different versions until last week.  Apparently Ultimate is a good solution for cross device analysis (CDA), among other benefits, without having to upgrade to CJA. Thanks in advance.