How to configure seeds for event based jourey
Hi guys,
Could you help me understand how AJO uses seed lists for event based (on edge) journeys?
Scenario:
I have an abandon browse event captures ‘on the edge’ events triggered through our websdk.
This event is being used to initiate a complex journey within AJO to ultimately send emails to eligible customer who trigger the event.
I have set the email templates using a channel configuration that contains seeds.
Question:
I want to understand how AJO will handle the seed list.
Will it send a seed every time a customer triggers the event and an email is sent (which would be thousands a day).
Will it only send a seed the first time an event flows through to the email nodes - for the entire life of the journey.
Or something else?
Reason:
I want to customise how seeds are sent. For example some of the seeds are internal teams who want to check the emails occasionally, some are for our validity email performance therefore have limited credits.
I also want to avoid having to include manual configuration using nodes within the journey, as the journey is already quite large.
Thank you
Will