Skip to main content
Level 2
May 15, 2026
Question

Error Code: CJMMAS-1704-400

  • May 15, 2026
  • 1 reply
  • 11 views

Hello,

 

I am encountering the error code highlighted in the title of this request when i am trying to publishing version 2 of one of my customer journeys. The Customer Journey in question starts with a Read Audience activity and is comprised of:

  • 2 Email Actions
  • 1 Recall Custom Action

This is the design:

 

This is the full error log:

{
  "error": [
    {
      "error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:5539\",\"uid\":\"40a20b74-38fc-4070-9198-12397ea600c0\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the publication\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '40a20b74-38fc-4070-9198-12397ea600c0'.\",\"additionalDetails\":{\"args\":[\"40a20b74-38fc-4070-9198-12397ea600c0\"]},\"scope\":{\"errorDetail\":\"{\\n  \\\"errorType\\\" : \\\"http\\\",\\n  \\\"errorCode\\\" : \\\"200\\\",\\n  \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"8376a8ad-79cd-4ea9-9eeb-e61173076071\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"a33dfb6b-d59c-4657-a295-807e08244054\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"DE751D8B670F8B9B0A495C2E@92161e426657aa5a495ec9.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2026-05-15T13:51:37.769454Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2026-05-15T13:51:45.418640Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2026-05-15T13:51:38.128144Z\\\\\\\",\\\\\\\"closeTime\\\\\\\":\\\\\\\"2026-05-15T13:51:45.418640Z\\\\\\\",\\\\\\\"duration\\\\\\\":7649,\\\\\\\"errorMessage\\\\\\\":\\\\\\\"Bad Asset ID(s) or Asset(s) not found. Total count 8.\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"Bad Asset ID(s) or Asset(s) not found. Total count 8.\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"07a4d420-1d15-4062-b735-2b1cb9ffca34\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"UPSTREAM\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMMAS-1704-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Bad Asset ID(s) or Asset(s) not found. Total count 8.\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"Bad Asset ID(s) or Asset(s) not found. Total count 8.\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"MESSAGE\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}},\\\\\\\"error-chain\\\\\\\":[{\\\\\\\"serviceId\\\\\\\":\\\\\\\"message-authoring-service\\\\\\\",\\\\\\\"errorCode\\\\\\\":\\\\\\\"CJMMAS-1704-400\\\\\\\",\\\\\\\"invokingServiceId\\\\\\\":\\\\\\\"dx_ajo_campaign\\\\\\\",\\\\\\\"unixTimeStampMs\\\\\\\":1778853103880}]}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"40a20b74-38fc-4070-9198-12397ea600c0_bca3daa5-aa04-4b9e-8ee8-6b8a77a0f37f\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/40a20b74-38fc-4070-9198-12397ea600c0_bca3daa5-aa04-4b9e-8ee8-6b8a77a0f37f\\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"40a20b74-38fc-4070-9198-12397ea600c0_43e6fa57-2457-4d59-9d88-577835018a59\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/40a20b74-38fc-4070-9198-12397ea600c0_43e6fa57-2457-4d59-9d88-577835018a59\\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":true,\\\\\\\"sourceType\\\\\\\":\\\\\\\"journey\\\\\\\",\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/8376a8ad-79cd-4ea9-9eeb-e61173076071\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
    }
  ],
  "originalError": {
    "error": "{\"code\":3000,\"family\":\"SYSTEM_ERROR\",\"message\":\"Inline messages publication has failed\",\"service\":\"vyg-authoring-api\",\"version\":\"4b9b303\",\"context\":\"com.adobe.voyager.service.authoring.restapis.v1_0.JourneyVersionsService:5539\",\"uid\":\"40a20b74-38fc-4070-9198-12397ea600c0\",\"extraInfo\":{\"validationStatus\":\"error\",\"reason\":\"1 error is currently blocking the publication\",\"errors\":[{\"errorCode\":\"ERR_AUTHORING_JOURNEYVERSION_110\",\"error\":\"Can't bulk publish inline campaigns in journey version '40a20b74-38fc-4070-9198-12397ea600c0'.\",\"additionalDetails\":{\"args\":[\"40a20b74-38fc-4070-9198-12397ea600c0\"]},\"scope\":{\"errorDetail\":\"{\\n  \\\"errorType\\\" : \\\"http\\\",\\n  \\\"errorCode\\\" : \\\"200\\\",\\n  \\\"responseContent\\\" : \\\"{\\\\\\\"type\\\\\\\":\\\\\\\"publish_campaigns\\\\\\\",\\\\\\\"workflowId\\\\\\\":\\\\\\\"8376a8ad-79cd-4ea9-9eeb-e61173076071\\\\\\\",\\\\\\\"runId\\\\\\\":\\\\\\\"a33dfb6b-d59c-4657-a295-807e08244054\\\\\\\",\\\\\\\"state\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"FAILED\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"DE751D8B670F8B9B0A495C2E@92161e426657aa5a495ec9.e\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2026-05-15T13:51:37.769454Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2026-05-15T13:51:45.418640Z\\\\\\\",\\\\\\\"executionTime\\\\\\\":\\\\\\\"2026-05-15T13:51:38.128144Z\\\\\\\",\\\\\\\"closeTime\\\\\\\":\\\\\\\"2026-05-15T13:51:45.418640Z\\\\\\\",\\\\\\\"duration\\\\\\\":7649,\\\\\\\"errorMessage\\\\\\\":\\\\\\\"Bad Asset ID(s) or Asset(s) not found. Total count 8.\\\\\\\",\\\\\\\"notifications\\\\\\\":{\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\",\\\\\\\"errorMessage\\\\\\\":\\\\\\\"Bad Asset ID(s) or Asset(s) not found. Total count 8.\\\\\\\",\\\\\\\"results\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"07a4d420-1d15-4062-b735-2b1cb9ffca34\\\\\\\",\\\\\\\"errorSource\\\\\\\":\\\\\\\"UPSTREAM\\\\\\\",\\\\\\\"notifications\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"https://ns.adobe.com/aep/errors/CJMMAS-1704-400\\\\\\\",\\\\\\\"title\\\\\\\":\\\\\\\"Bad Asset ID(s) or Asset(s) not found. Total count 8.\\\\\\\",\\\\\\\"message\\\\\\\":\\\\\\\"Bad Asset ID(s) or Asset(s) not found. Total count 8.\\\\\\\",\\\\\\\"status\\\\\\\":400,\\\\\\\"report\\\\\\\":{\\\\\\\"additionalContext\\\\\\\":{\\\\\\\"source\\\\\\\":\\\\\\\"MESSAGE\\\\\\\",\\\\\\\"errorLevel\\\\\\\":\\\\\\\"ERROR\\\\\\\"}},\\\\\\\"error-chain\\\\\\\":[{\\\\\\\"serviceId\\\\\\\":\\\\\\\"message-authoring-service\\\\\\\",\\\\\\\"errorCode\\\\\\\":\\\\\\\"CJMMAS-1704-400\\\\\\\",\\\\\\\"invokingServiceId\\\\\\\":\\\\\\\"dx_ajo_campaign\\\\\\\",\\\\\\\"unixTimeStampMs\\\\\\\":1778853103880}]}]}]},\\\\\\\"bulkResult\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"40a20b74-38fc-4070-9198-12397ea600c0_bca3daa5-aa04-4b9e-8ee8-6b8a77a0f37f\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/40a20b74-38fc-4070-9198-12397ea600c0_bca3daa5-aa04-4b9e-8ee8-6b8a77a0f37f\\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"campaign\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"40a20b74-38fc-4070-9198-12397ea600c0_43e6fa57-2457-4d59-9d88-577835018a59\\\\\\\",\\\\\\\"ref\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/campaigns/40a20b74-38fc-4070-9198-12397ea600c0_43e6fa57-2457-4d59-9d88-577835018a59\\\\\\\"}],\\\\\\\"isCompleted\\\\\\\":true,\\\\\\\"sourceType\\\\\\\":\\\\\\\"journey\\\\\\\",\\\\\\\"_links\\\\\\\":{\\\\\\\"_self\\\\\\\":{\\\\\\\"href\\\\\\\":\\\\\\\"https://platform.adobe.io/journey/campaigns/service/workflows/8376a8ad-79cd-4ea9-9eeb-e61173076071\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"self\\\\\\\"}}}\\\"\\n}\"}}]}}"
  }
}

 

Can someone help me understand the root of this error and how to resolve it?

Thank you very much.

1 reply

DavidKangni
Community Advisor
Community Advisor
May 18, 2026

Hi ​@Joseph 

 

Based on the log, it seems to be some issues with assets. Open your email and fix the alerts. I will recommend to select again the assets or check their paths/urls.

 

Thanks,

David

David Kangni