Explore product-specific spaces to ask questions, share insights, and learn best practices.
Recently active
Personalization in customer engagement has matured considerably. Brands now segment audiences with precision, tailor content to individual preferences, and orchestrate journeys across channels. Most of that work focuses on what to send and who to send it to. Timing is often treated as an afterthought. That gap shows up quickly in practice. A healthcare provider sends an appointment reminder at 4 AM. An e-commerce platform fires an abandoned cart email at midnight. A bank delivers a credit card offer via SMS at 5:30 AM. Every one of those messages was personalized. The content was relevant. The audience was well targeted. The channel was right. But the delivery time was not personalized — and that single gap undid all the effort that went into everything else. Quiet Hours in Adobe Journey Optimizer addresses this directly. It introduces time-based exclusion rules that prevent messages from being sent during specific periods — across Email, SMS, Push, and WhatsApp channels — without requ
We are extending the Call for Papers for adaptTo() 2026 to give everyone more time to finalize their talk proposals.The new deadline for the Call for Papers is 26 April 2026. We welcome your technical deep dives and case studies focused on AEM and the underlying open-source stack.Submit your talk: https://adapt.to/cfpPlease note: Early Bird ticket pricing runs only until 12 April 2026. Loyalty Tickets are also available for returning attendees.Tickets: https://adapt.to/ticketsSchedule reminder: To allow arrival on Monday morning without missing content, we’ve adjusted the times this year.Registration starts Monday at 11:00.Conference begins Monday at 12:00.– adaptTo() Conference Team
I am trying to implement Experience Targeting using Adobe Target.Requirement:If a user visits a specific page (for example: /services-assessment-workshop), then when the same user later lands on the homepage, I want to display a different CTA button with a different URL redirection.Example scenario: User visits:https://example.com/services-assessment-workshop Later the same user visits the homepage On the homepage I want to: Replace the default CTA Show a different CTA Redirect the CTA to another URL Questions: What is the best way to implement this in Adobe Target? Should this be implemented using Experience Targeting (XT) or Profile Scripts? Is it possible to use previous page URL / user behavior as the targeting condition? Would this require storing the visited page in a profile attribute or cookie? Any guidance or recommended approach would be helpful.Thanks!
Navigating Adobe Summit at The Venetian Convention & Expo Center can feel overwhelming given the sheer size of the venue. To help you make the most of your time, below are some key areas and events that you'll want to keep on your radar throughout the week. To help you make the most of your time, here are key areas you’ll want to bookmark and keep on your radar throughout the week: Workfront Booth – Located in the Content Supply Chain area in the Community Pavilion The Workfront booth presence is part of the Content Supply Chain area in the main Community Pavilion at Summit. There, you will find product demos, Workfront swag, and both Product team members and Workfront Champions. This is a great place to go for any Workfront or Content Supply Chain related questions! Workfront Happy Hour (Sunday) – Rockhouse Sports Bar Join fellow Workfronters at The Rockhouse Sports Bar on Sunday, April 19 from 5:30pm – 7:30pm for a Summit Kickoff Happy Hour. All customers who registered for
When I am deactivating groups / teams, I need to make sure that the users are also deactivated. I would love to see color coding on the users "bubbles" to show if they are active or not. Ideally it would be best if it was color coded by license types. I am not sure what the colors currently refer to and it's visually distracting
Business Context:Organizations using Adobe Experience Manager (AEM) often need to synchronize content across environments (e.g., Author to Author, or between regions) during migrations, environment refreshes, or selective content promotions. Currently, this process relies heavily on manual effort, including identifying changed content, packaging it, and installing it sequentially.Current Challenge:To perform a delta content sync, teams must:Manually execute Query Builder searches to identify content paths that have changed within a specific date range. Compile lists of affected DAM and site content (e.g., /content/dam/toyota/vehicle1, /content/dam/toyota/lexus1). Use custom scripts or tools such as ACS Commons Vault RCP (VLT RCP) to transfer the content. Introduce manual throttling (e.g., sleep intervals between package installations) to avoid performance degradation. Coordinate and monitor the process, which increases operational overhead and risk of human error.This approach is time-
B2B marketing is in the middle of an important shift. For years, demand generation has been anchored in person-level engagement: lead scores, MQLs, nurture streams, and campaign performance. Those capabilities remain foundational. Engagement begins with individuals, and personalization at scale depends on understanding individual behavior.But enterprise buying decisions are rarely made by individuals. They are made by committees, cross-functional groups with distinct priorities, influence levels and risk tolerances. When marketing performance is measured only at the lead level, we risk mistaking isolated interest for collective readiness.The opportunity in front of us is not to abandon lead-centric marketing. It is to evolve it, connecting person-level engagement to buying group intelligence so that marketing can orchestrate consensus, not just capture attention.Engagement is personal. Decisions are collective.Every opportunity starts with someone. A technical evaluator downloads a wh
Hi everyone,We’re a few months live with Workfront and the team I have moved into are very much “use it because we have to” users. The main obstacle (like many I am reading) is the amount of clicks that activation teams feel they have to do on top of their very manual work - they don’t see a benefit to updating the details accurately, so they basically close everything as complete after they've done the work (I know 😥). We’re working on the “create and show the benefits” part, but I’m wondering, how does everyone use planned vs actual dates and how much importance do you put on this and marking the status accurately.Do you set a planned schedule once and leave it as is, but be firm on accurately marking tasks in progress/complete so you can use “actual” dates in reporting, or do you constantly update the planned schedule to be accurate and rely on that solely, or something else?I should note, we don’t have PMO’s for most of our teams. We have a version of “Traffic leads” that help wit
“We’re consistently seeing only one pageview per visit,” noted the Marketo admin. “We can’t be offending everybody, so maybe something’s up with our cookie banner?” She was right, people weren’t abandoning immediately. Rather, broken cookie consent JS was blocking the Munchkin _mkto_trk cookie for everyone, but not blocking Munchkin itself. How not to manage cookie consentThe code, like others of its type, was jaw-droppingly intrusive: it redefined document.cookie and proxied cookieStore to eavesdrop on set-cookie calls. (A crazy thing to just drop into a site, not that tricks used by other cookie apps[1] are much better!) _mkto_trk was on its cookie blocklist, but munchkin.js was always loaded + initialized. That leads to a half-baked outcome where:a person lands on the site from an email link, which attaches the mkt_tok to the query string to identify the Marketo record Munchkin generates a random session token value saving the token to a cookie is blocked by the consent JS the token
Major kudos to @JenDesmond for taking us into the world of Fusion templates and demoing the experience of customizing them live! And thank you to @SamTaylor for his help answering questions! If you missed the event, a summary, the slides and recording are included with some helpful resources below. Senior Technical Success Architect, Jen Desmond, shared a high-level overview of Fusion templates (there are more than 50 available!) and walked us through 5 demos including:Sync Notes Across Objects: Automatically copy updates and replies from issues to converted projects. Auto-Complete Tasks: Mark tasks complete when proofs are approved and notify stakeholders. Custom Notifications: Trigger tailored alerts based on field changes (e.g., task status updates). Project Creation via CSV: Bulk-create projects using a structured CSV file and mapping. Bulk Renaming: Enforce naming conventions across projects with automation. Here are our notes and resources:💻 Slide deck 📽 Webinar recording ⭐
We recently discovered an issue in AJO. Logging details here for the community visibility so others can easily debug such problem Bug Title Sandbox Tooling failure when copying AJO Campaign Orchestration audiences between sandboxes.Product Product: Adobe Journey Optimizer (AJO) Campaign Orchestration Component: Sandbox Tooling. Expected Behavior Sandbox tooling should successfully migrate an audience package from a dev sandbox to a stage environment. If components such as merge policies are already present, the system should gracefully handle the conflict by prompting to overwrite or ignore the component rather than failing the import. Observed Behavior Attempting to import a package containing an AJO Campaign Orchestration audience fails during the upload. The import returns an OBJECT_EXISTS error ("PROFILE_MERGE was not created anew") for merge policies that already exist in the target sandbox. Additionally, it returns a NEBULA-100092-400 error claiming an invalid or missing namespac
I recently discovered an issue in AJO. Logging details here for the community visibility so others can easily debug such problem Bug Title AJO DEV Sandbox Allowed List failing to enforce domain restrictions for API-triggered campaigns. Product Product: Adobe Journey Optimizer (AJO)Component: Sandbox Administration / Email Settings (Allowed List) Expected Behavior When an allowed list is active at the sandbox level, email sending must be strictly restricted to the explicitly configured addresses and domains. If the active list is empty, zero emails should be dispatched from the sandbox. Non-allow-listed addresses must be suppressed natively before the send attempt. Reference: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/monitor-reputation/allow-list Observed Behavior Despite an active allowed list configured in the DEV sandbox with specific test domains, API‑triggered campaigns are bypassing this restriction and sending emails to unapproved domains (e
Please, please bring back the option to toggle off the ability to edit the assignee on a task for the Standard users access level!! This is an incredibly important feature for my team and an easy way that work will fall through the cracks, lose track of accountability, and cross functional alignment. There is also no current way that I am notified of changed user on a task. If I was notified, this would be a helpful way to monitor changes but alterations are happening unbeknownst to me and will quickly become a very large problem to audit. Please help!
Hi All,AEM: 6.5.12I’m encountering this issue for the first time. I’m currently using the AEM OOTB Sitemap generator for testing purposes. However, when I try to use the scheduler approach, the job gets stuck and doesn't trigger. please refer below screenshot. The logs don’t provide much information. I’ve attempted to create the scheduler through /system/console/ConfigMgr and even added a run mode, but it still doesn’t work. However, the "On Demand" approach works perfectly fine. I checked from status-slingsitemap and it appears as scheduled.I've done the the following actions:- re-index from oak:index -> slingSitemap- Adding the config to be placed "/apps/system/conf/ (didn't work)- Adding runmode config (didn't work).- flushing classloader (didn't work).Is there a way to know if the scheduler got stuck somehow?. if so, do you know the path where I can check it?. Previosly, it was working fine but not sure what changed.
Hello everyone, Hola, Welkom, Привет, Salut, Vítejte, Gruß, 환영합니다, Willkommen, Hoi, नमस्ते, Nazdar, Bienvenue, Witamy, ハワイ, Hej, Živjo, 拝啓, Velkommen, Cześć, Oi, 您好, Saudações, ようこそ, Salve, مرحبا, Benvenuto, Pozdrav, Hoşgeldiniz, Gegroet, Salutacions, Benvingut, הי, Saludos, Hei, Bemvindo, Hälsningar, Приветствую, Hi, Välkommen, Saluto, अभिवादन, Dobrodošli, Tervetuloa, Pozdrowienia, Salutation, ברכות... We are happy to have you on the AEM Community and here, in our community, we believe it's important to create a space for you all to share a little more about who you are and all the cool things you are up to! So, let me first start by introducing myself - I, Kautuk, am working as a Community Manager for AEM and I have been with Adobe for almost 10 years now. I started my career at Adobe as a Software Engineer. Apart from being a Community Manager, I am also a sports enthusiast and love to play tennis. My other interests include cooking and
It would be nice to have the functionality to tag all people on the proof in a comment by using “@everyone” so we don’t have to tag 8 different people each time. Using tagging a team doesn’t work the way our division is structured. Thanks!
Three quick questions for AEM teams. Answer whichever applies to you: 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝟏: AEM Cloud MigrationIf you had to migrate to Cloud Service tomorrow, how ready would you be?🟢 Ready — fully assessed🟡 Mostly ready — some unknowns🟠 Haven't fully assessed🔴 Not ready — significant technical debt 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝟐: Edge Delivery ServicesWhat's your EDS strategy?📋 Already using EDS or Adobe's new Modernization Agent🔍 Evaluating it❓ Haven't started thinking about it🤷 Not sure what EDS is (no judgment — it's new) 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝟑: AccessibilityHow confident are you in your AEM site's WCAG/EAA compliance?✅ Fully compliant and tested🔶 Mostly compliant with known gaps⚠️ Haven't done a proper audit🚫 Not on our radar yet Drop your answers in the comments. I'm genuinely curious where the community stands. I'll share the results with my analysis next week. (And yes, I've worked with teams in all four categories on all three questions. No judgment here.) #AEM #AdobeExperienceMana
Perspectives is a dedicated space on Experience League featuring content written by expert Adobe users and internal Adobe product experts. Articles focus on real-world use cases, industry best practices, strategic tips and tricks, actionable insights, and technical guidance for using Adobe DX products—including Workfront.Whether you’re a System Admin, Group Admin, Project Manager, or simply passionate about driving value with Workfront, these articles offer practical strategies and inspiration from those who’ve been there. Check out the latest articles:From Tasks to Transparency: Accountability in Workfront Growing Through Workfront: Real Admin Lessons Workfront Adoption: You Launched the Tool, Now Shift the Mindset Help Me Help You: From Support Queue to Adoption Two Admins, Two Companies, One Workfront From Chaos to Order: Shaw’s Workfront PMO Transformation Resourcing at a Glance: Instant Insights Dashboard From Chaos to Content Velocity: Winning with Workfront Workfront Planning fo
Get certified at Summit - we are ready with expanded testing capacity! Full passholders attending Adobe Summit 2026 can get certified for free by passing an on-site certification exam. All exams (except Adobe ColdFusion and Adobe Captivate) will be available. You may take as many different exams as you like, but you may not take the same exam more than once. Testing hours are April 19-21 @ 9am-5pm PT and April 22 @ 8am-1pm PT. Seating is first-come, first-served. Find us at the Adobe Certification table on the 5th floor of the Venetian. You must bring your own fully-charged laptop to take advantage of this offer. Free stable and secure Wi-Fi will be provided. Learn more today!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
