Top KCS Articles for February 2026, Curated For Your AEP Troubleshooting Pleasure!

Dear AEP Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for February 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEP.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEP-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Streaming ingestion fails due to an invalid schema reference – Learn about the solution to the issue when streaming ingestion fails because the message doesn't match the dataset’s schema reference, and the schema reference in the payload is incorrect or malformed.
2. Databricks connector fails due to expired SAS token in AEP – Learn about the solution to the issue when the Databricks connector stops working after infrastructure changes or when the SAS token in the Spark configuration expires or is refreshed, and dataflows fail with an authentication error to Azure Blob Storage.
3. Incremental exports to S3 destination not exporting mapped audience in AEP – Learn about the solution to the issue when incremental exports to an Amazon S3 destination complete with zero records exported even though the mapped audience shows valid incremental counts, and the export pipeline doesn't process new data after rescheduling or changing the export type and schedule.
4. Marketing actions list not visible in Adobe Experience Platform – Learn about the solution to the issue when the marketing actions list doesn't appear and the page is blank while configuring a destination, and the affected user doesn't have the right Data Governance permissions.
5. False delay alerts for source flow runs in AEP – Learn about the solution to the issue when alerts for source flow run delays appear even though dataflow runs finish successfully and within expected processing times, and the UI shows those flows completed with a Success status.
6. Alerts not triggering for streaming dataflow ingestion failures in Adobe Experience Platform – Learn about the solution to the issue when alerts set up for source flow failures (Sources Flow Run Failure) don't trigger when errors occur during ingestion from streaming sources such as web events.
7. Authentication error when exporting segment to LiveRamp in AEP – Learn about the solution to the issue when exporting a segment from the production sandbox to the LiveRamp Onboarding destination fails with an authentication error that points to credentials and encryption key configuration, while the same credentials work from the development sandbox.
8. Profiles don’t sync to Google Customer Match in AEP – Learn about the solution to the issue when activating an audience to Google Customer Match results in only a small subset of profiles syncing and a large gap between segment size and activated profiles.
9. Meta pixel extension loads JavaScript before consent in AEP – Learn about the solution to the issue when the meta pixel extension in AEP loads the fbevents.js script before consent is provided.
10. Integrate The Trade Desk with Adobe Experience Platform and collect The Trade Desk ID – Learn about the solution to the issue when integrating The Trade Desk with AEP and there's uncertainty in collecting and mapping the Trade Desk ID through Web SDK and in identifying the correct identity namespace for the Trade Desk ID.

Happy Troubleshooting!