Top KCS Articles for February 2026, Curated For Your Campaign Troubleshooting Pleasure!

Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for February 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. How to run post-upgrade for on-premises instances when there are multiple servers – Learn about how to run post-upgrade for on-premises instances when there are multiple servers.
2. blacklistEmailLastModified is getting modified – Learn about the solution to the issue when the blacklistEmailLastModified field gets modified for all existing profiles that are imported.
3. API updates to profiles and services don’t show – Learn about the solution to the issue when APIs aren’t updated after changes to long-text attributes in recent versions of Adobe Campaign Standard (ACS).
4. Campaign Classic where ImportSharedAudience workflow is failing – Learn about the solution to the issue when an error occurs while processing task load IDs and segments in the ImportSharedAudience workflow in Adobe Campaign Classic.
5. Can the ACS Instance timezone be changed – Learn about the solution to the issue when you need to know whether the timezone in an ACS instance can be changed.
6. How to retrieve the verbose MTA logs – Learn about the solution to the issue when you’re facing deliverability issues and need to enable verbose MTA logs on your on-premises instance.
7. Error during import of HTML to Email Designer – Learn about the solution to the issue when an error occurs during import of a .zip file containing an HTML file and images into Email Designer in Adobe Campaign Standard.
8. Export of large files from Snowflake fails in Adobe Campaign due to token expiration – Learn about the solution to the issue when exporting files larger than 30 GB from Snowflake using the FileExport activity in Adobe Campaign fails because the authentication token expires (after about six hours per chunk).
9. Unable to upload specific font file resources in Adobe Campaign Managed Cloud – Learn about the solution to the issue when you can’t upload specific font file resources (such as .woff, .woff2, .ttf, and .svg) in Staging and Production environments of Adobe Campaign Managed Cloud.

Happy Troubleshooting!