Product Communities

Hi Everyone,Is the new email editor fully ready for use, specifically for complex designs where we create a master template with 30-40 modules to build subsequent emails?Also, is it compatible with both light and dark modes?Additionally, will both static and dynamic fragments work seamlessly across all email clients?

Is anyone successfully using a looping video in your interactive webinar lobby in Marketo?

We're setting up our first AI Collaborator POC in Preview Sandbox (a Task/Reviewer agent for AP style + editorial review). Rather than using the native Claude connector directly, we're exploring whether our internal AI governance layer (a proxy that brokers access to approved models, including Claude) could be onboarded as a Custom Agent platform instead.A few questions for anyone who's been through this, or from Adobe engineering:When you submit a Custom Agent platform request, what does Adobe's engineering team actually require on the connecting side — a true MCP-compliant server, a specific API/auth contract, or is there flexibility here? Has anyone successfully connected a custom/internal gateway (rather than a named platform like Claude, Copilot Studio, or Writer) as a Custom Agent? What was the onboarding process and timeline like? Is there any published spec for what a Custom Agent endpoint needs to expose (auth, request/response format, streaming vs. sync) ahead of submitting t

Is there a way to sort records in planning alphabetically? Even if you sort the list in the workspace they live in, when you use it as a connected workspace as field options, they don’t sort that way. They stay sorted in the order in which they were created.  

 Hi -We are a small marketing department that just recently launched Workfront. I am looking to put a business case to purchase Anthropic Claude to connect with our Workfront.  We do not have Fusion so would be looking to eventually have it do some manual tasks for us. Has anyone connected yet? What version of Claude did you purchase? How is it volume using it with Workfront/Costs etc? Can you limit it to just a small group of people?I am really trying to include AI as we begin to scale, and this would be the perfect opportunity. Any information would be appreciated to help me figure out this new frontier. Thanks :)KH

 We are facing an issue with an email created using the AJO Drag-and-Drop Email Designer. Proof Testing: Email is received in Gmail and renders completely without clipping. Published Journey: The same email is received in Gmail with “Message clipped – View entire message.” AJO Content Check shows “No issues detected.” We are using the Drag-and-Drop implementation and do not see an Optimize HTML size option. Could you please help us understand why the email is being clipped only when triggered through the published Journey and how we can prevent Gmail from clipping the message?Please also confirm whether Journey execution/personalization/tracking can increase the final HTML size compared with the Proof Test version.We can provide the Journey, email template, recipient details, and screenshots if required. 

Hi Team,We have a AJO journey where we are fetching some data like Text and URL using a API call in a custom action and then using the variable fields like: {{{offerCard.offerCardImage.body}}} and {{{offerCard.offerCardImage.url}}} to populate the details in the HTML email.Its working fine but for the URL part we had to use <a href="{{{offerCard.offerCardImage.url}}}">Click Here</a> due to which AJo is not able to track the URL in reporting as well as its not able to encode the URL with the UTM parameters like it does for the hardcoded URLs.I have tried using <a href="https://{{{offerCard.offerCardImage.url}}}">Click Here</a> but it gives me an error saying: Personalisation not allowed in domain.Also if I do like this: <a href="https://{%= (replace(offerCard.offerCardImage.url, "https://", "")) }">Click Here</a> the double quotes get converted into the code " breaking the HTML while saving.same happens with: <a href='https://{%= (replace(offerCard

Hi Everyone,I was exploring the new module options available in the left-hand panel of the new editor and noticed a few issues where there doesn't seem to be an option to make the required adjustments.For example: Header module: After dragging the header module, there doesn’t appear to be an option to reduce the spacing between elements on mobile. Social icons: There doesn’t seem to be an option to keep the social icons in a single row on mobile. Social icon customization: I’m also unable to change/customize the social icons. Dark mode: The social icons are not displaying correctly in dark mode. Is anyone else experiencing similar issues with the new editor?Could we please check if these are known limitations or bugs and whether there is a way to address/fix them?I am adding a few screenshots of these issues.Thanks! 

Hi All -Looking for some advice regarding an activation issue to Meta destination in AEP. Does anyone know if sending two email source fields mapped to the same target “email” within the mapping causes any issues? We are seeing lower than expected match rates and trying to figure out if this is the root cause? I.e. is there a collision between the two? 

Hello!  Hoping someone in the community can help me come up with a solution.  Here’s what I’m trying to do…Situation:  We have a Kanban Board where we will move a Task from a project plan to the Board and then pull the same “analysis” task through multiple columns that have custom statuses that all equate to In Progress (INP).  See screen shot “Fig 1 Board.”  The change in custom statuses and their timestamps are captured in the system updates.  What we need:  We want to be able to show in some kind of report (in Workfront or in Excel or Power BI) how many days the task was at each custom status. I can create a Journal Entry report that shows the time stamps when the card was moved from one column to the next and the custom status changed, but I cannot find a way to export that data or use that data for a calculated field, etc. See screen shot “Fig 2 Journal Entry Report.”  We do not have Fusion and I’ll never be able to get funding for Fusion.  I also realize I can break out the “anal

I have library in Dev environment.  Disabling Data Elements & Rules works on Dev or only in Prod? 

I created an A/B Test activity in Adobe Target and completed the required configurations and integrations. The activity is active and configured with Experience A and Experience B.However, while testing the activity, both experiences are displaying the same content on the page, even though I modified the content for each experience separately using the Visual Experience Composer (VEC) and saved the changes.Expected: Experience A and Experience B should display their respective modified content.Actual: Both experiences display the same content.Could anyone help me understand what configuration or implementation might be causing this behavior and how I can troubleshoot it?

Do you add that to the Assurance package to the production environment or not? 

 Hi, I have observed that in CJA, Session | Starts appears to be determined by the ECID (visitor) rather than by the session timeout. As a result, I am seeing significantly more secondary hits than first hits (as shown in the below snapshot). Is there a setting in the CJA Data View that calculates Session Starts based on the configured inactivity/session timeout, so that when a visitor returns after the inactivity period (e.g., 30 minutes), the first hit of that new session is classified as a First Hit rather than a Secondary Hit? 

I wanted to check if anyone has experience using data exported from BigQuery and making it available in Adobe Target for audience segmentation.One approach I'm already familiar with is Customer Attribute Service, and we currently have an active CRM data ingestion process feeding Adobe Target through Customer Attributes.My question is:Can I create an additional Customer Attributes data source and upload another dataset (originating from BigQuery)? If yes, can I use the same alias ID / customer ID namespace that is already being used by the existing Customer Attributes integration? Are there any limitations or best practices when multiple Customer Attributes data sources are linked to the same visitor/profile identifier? Alternatively, has anyone implemented a different approach to bring BigQuery-derived attributes into Adobe Target profiles for segmentation?Thank you 

I have users reporting that every single comment/edit that is posted on a proof is now showing up in the blue notifications box in Workfront and everyone seems to be complaining about how much it is clogging up their updates/notifications and wants it to go away. I have each of their proofing profiles set to “Decisions” and I thought by unchecking the box under their WF profiles - notifications - communication - someone makes a comment on my document might help, but it does not. Is there any way to turn this off so every single proof comment doesn’t hit WF notifications? I don’t know if the change should be made on the user, in WF or in Proof HQ?? Seems like this just started - 

Hi - I noticed recently that the bulk assignments in workload balancer now shows everyone in the drop down when i try to assign. The “view all” filter is off at the project level. I am trying to see if there is a way to not show all users, instead just our standard/worker users.

I am trying to remove old approval requests proofs from my approval queue. Does anyone know how to do this?

If I create a segment using a prop as the dimension and set the container to 'Visit,' does that basically make the prop act like an eVar?

Note: This question concerns Adobe Commerce (Magento). Commerce does not appear in the category list.Hello,Could someone please ask the developers of Adobe Commerce/Magento to make the Scope dropdown op the product page in the Catalog larger? I have 60 stores to scroll through daily, and just a stamp size dropdown menu. There's a lot of room for a larger one.If .store-switcher could get a min-width of 300px and a max-height of at least 1000px I would be very very grateful.Thank you so much!LianScreenshot of everything that is currently visibile in my dropdown:  

Question: Adobe Target A/B Testing with AEM as a Cloud Service Adaptive FormsHi ,I’m currently using AEM as a Cloud Service with Adaptive Forms based on Core Components.I would like to understand whether Adobe Target is supported with this setup, specifically for running A/B tests on Adaptive Forms.If it is supported, could someone please share the recommended implementation approach and steps for: Integrating Adobe Target with AEM as a Cloud Service. Setting up A/B testing for an Adaptive Form using Core Components. Creating two different form experiences/variations in Adobe Target. Configuring the audience and traffic split (for example, 50/50). Tracking form submissions/conversions as the success metric. Using A4T/Analytics for reporting, if applicable. Any required Web SDK, Tags/Data Collection, Target client-side libraries, or Cloud Service configurations. Any limitations or prerequisites specific to Adaptive Forms Core Components. If someone has implemented this suc

Does anyone have any experience creating a MMS message using Code Based Experience? The configuration setup looks like it’s strictly for In-App use, and not code that I can push to the service carrier as a JSON. The issue is there are some campaigns where we would like the image to appear before the text. The current MMS template places the image below the text. Please advise. 

Can someone explain me the difference between the two setups:  Detail:2.Detail:

I have a proof of concept to work on where we need to migrate around 2000 xdp forms to adaptive forms .I have tried with the AFCS service for the automated conversion but it's only converting the fields and some field validation like for email validation, but it's not converting all the rules present in the xdp form also the relatable sections , the add and remove buttons all these are not getting converted. My question is how to approach for this bulk migration where our conversion will be faster and kind of automated ? We have also tried AI for this but can't also Fully convert as it can't access the aem instance .Thank you 

Hi everyone,I'm trying to build an Event-Based Journey in Adobe Journey Optimizer where the journey should start immediately after a customer submits an AJO Landing Page Form.My setupCreated an XDM ExperienceEvent schema. Created an Experience Event Dataset based on this schema. Created a Streaming Connection. Created a Form Preset and selected the Experience Event Dataset. Created an AJO Landing Page using this Form Preset. Form submission reaches the generated HTTP API Source/Dataflow successfully.ProblemThe Dataflow runs successfully, but every submission fails during dataset ingestion.Error: DCVS-1106-400The message cannot be validated because a required property is missing:required key [_id] not foundObservationsForm submission reaches the HTTP API Source. Source Flow is created automatically. Records are received but none are ingested. Experience Event schema contains the standard required fields including: _id timestamp The generated schema sample JSON includes _id. Mapping al