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Level 3
September 1, 2026
Question

Typology rule filtering for transactional emails

  • September 1, 2026
  • 1 reply
  • 21 views

Hello,

We would like to implement a typology rule so that transactional emails can only be sent to certain domains.

We have added a "filtering" typology rule to the Transactional Message typology in several different targeting dimensions (rtEvent, address, recipient) but it does not appear to be working. Does this need to be done on the RT instance? We are looking for guidance on how to achieve this filter.

Thanks,
Skyler

1 reply

ccg1706
Community Advisor
Community Advisor
September 8, 2026

Hi ​@SkylerQu2 

 

Have a look to the following documentation. Based on the steps, looks like you have to add it to the message schema (nms:tmpBroadcast)

 

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-43530

 

Once updated, be sure to republish transactionals so the changes take effect. 

 

If you don’t solve it, don’t hesitate to come back. 

 

Kind regards, 

Celia Castilla